Tag Archives: Respond

Smart Businesses Respond To Facebook Comments

Samantha CollierApril 18, 2015 Does the thought of responding to Facebook comments horrify you? Do you have nightmares about carefully drafting responses and clicking the return button too soon. Some businesses avoid social media altogether due to this fear. As a social media agency, we understand why businesses are hesitant to respond. They don’t want … Continue reading Smart Businesses Respond To Facebook Comments →

Customer Criticism: How to Respond to Your Customers When Negative Feedback Strikes

Customer Relationship Managemnet

By Phillip Smith, Published November 3, 2014 Customer criticism is part and parcel of the digital age; even the most experienced and successful retailers can now easily fall by the way-side if they’re not alert. With extended outlets for consumers to make contact it’s likely that if phones aren’t answered and emails are ignored social … Continue reading Customer Criticism: How to Respond to Your Customers When Negative Feedback Strikes →

How Small Businesses Should Respond to the Google Pigeon Update

Search Engine Optimization

SEO is an ever-changing world. Every marketer knows this (or at least should). The wise marketer will realize that many of the changes are refinements in a continual evolution. The most recent release announced just last month, coined as the Google Pigeon update turns the spotlight on local search. The focus on natural content and … Continue reading How Small Businesses Should Respond to the Google Pigeon Update →