Tag Archives: need

3 things you need to remember when measuring the success of your social campaign

By Anton Koekemoer Oct 06 2014 “How are we going to measure the effectiveness of our social media marketing campaign?”. This question is often asked when people are starting out with social media for marketing purposes. To cut the chase, social media isn’t a marketing method that delivers clear results and benefits – especially if … Continue reading 3 things you need to remember when measuring the success of your social campaign →

Why Does My Business Need a Facebook Company Page?

Facebook: the great big social media monster. There’s profiles, likes, shares, videos and more. Somehow people are using Facebook to better their business. But how? Businesses across the planet are making a name for themselves not by awesome sidewalk sales or crazy in-person giveaways. They’re doing it by leveraging social media. Facebook, Twitter, Pinterest, Snapchat, … Continue reading Why Does My Business Need a Facebook Company Page? →

The State of Small Business: What Business Owners Need to Know to Grow

Have you noticed the tried-and-true marketing advice and forms of marketing that you’ve employed are rapidly losing their luster? People aren’t responding. Prospects are harder to find. Customers are tuning out. Therein lies your problem … You played it safe. You thought you could get away with merely doing what’s tried-and-true, what’s tested, proven, safe. … Continue reading The State of Small Business: What Business Owners Need to Know to Grow →

Google My Business Dashboard: 5 Messages that Need Attention

Google My Business has become a very important part of business owners’ online marketing strategies, and as such it is important to maintain it in a good status. Having to manage the Google My Business account and in addition the updates that Google has done lately can be a little challenging, especially when Google shows … Continue reading Google My Business Dashboard: 5 Messages that Need Attention →

Does Your Organization Need a Separate Twitter Handle to Deliver Effective Social Customer Service?

A common debate among social customer service professionals is whether brands should deliver customer service from their primary Twitter handle–or if they should have a dedicated service handle. Companies have been successful with both approaches, meaning that there is no clear cut answer but instead a series of pros and cons. Using our experience from … Continue reading Does Your Organization Need a Separate Twitter Handle to Deliver Effective Social Customer Service? →