Tag Archives: must

AI’s big bang effect means marketing must evolve or die

AI is reshaping the core of marketing. Staying competitive now means reengineering strategy, structure and leadership—fast. Scott Hornstein on August 1, 2025       Let’s be clear – this is our choice. We can be proactive and take some risks, or not. This is the big bang theory: BANG. AI promises untold, unimaginable increases in efficiency … Continue reading AI’s big bang effect means marketing must evolve or die

The next generation of business leaders must be adaptable

July 10, 2025 The next generation of business leaders must be adaptable BY Melissa Puls When my marketing role evolved to include customer success and renewals, some naturally expressed confusion on why a CMO with established expertise and an already large remit would willingly take on more. This confusion was not among colleagues (I’m fortunate enough … Continue reading The next generation of business leaders must be adaptable

Judge rules Apple must face antitrust lawsuit brought by the US DOJ

Judge rules Apple must face antitrust lawsuit brought by the US DOJ This case will run in parallel to similar charges against the tech giant in the EU. anna washenko Updated Mon, Jun 30, 2025 REUTERS / Reuters The US Department of Justice’s antitrust lawsuit against Apple will progress. US District Judge Julien Neals of … Continue reading Judge rules Apple must face antitrust lawsuit brought by the US DOJ

Why marketing must reclaim GTM design in the age of AI

N.Rich CEO Markus Ståhlberg unpacks the AI-powered GTM shift — and why marketing must lead system design to ensure long-term impact. Loren Shumate on June 26, 2025        As AI-powered workflows become central to sales and RevOps, go-to-market (GTM) execution is increasingly dominated by high-volume, sales-led outreach. This change prioritizes short-term demand capture over long-term … Continue reading Why marketing must reclaim GTM design in the age of AI

GenAI must win consumer trust if it is going to transform search marketing

A Semrush report outlines changes in online search since the introduction of ChatGPT kicked off the generative AI frenzy, Constantine von Hoffman on December 2, 2024   Generative AI is making inroads in search marketing, but it needs to win consumer trust if it wants to become a “Google killer,” according to a new study … Continue reading GenAI must win consumer trust if it is going to transform search marketing

Why marketers must move from retention tactics to customer respect

Moving from traditional retention tactics to a respect-driven approach can actually build customer loyalty. Jay Mandel on November 14, 2024   Remember when your martech stack was manageable — maybe just one CRM platform paired with an email automation tool? Fast forward to today and your SaaS expenses ballooned. What began as a focused investment … Continue reading Why marketers must move from retention tactics to customer respect