Susan Gilbert — February 6, 2017 Follow @SusanGilbert— February 6, 2017 Gain Insights on Your Social Media Campaigns With No Budget Today I have some great resources to help you monitor your social media reach for free. Finding the right audience and influencers in your niche can take a lot of time and expense, but … Continue reading Monitor Your Social Media Campaigns for Free
Stephanie Heitman — December 29, 2016 Follow @stephheitman— December 29, 2016 This is the first post in our Reviews FAQs series where we answer frequently asked questions about online reputation management. Reputation management is an important component of your web presence. 88% of customers search online for reviews before making a purchase. One question we … Continue reading How Do I Monitor Reviews?
by Karen Repoli March 17, 2016 Follow @karenrepoliMarch 17, 2016 Everything you do or say these days has the potential to end up on the internet. The world we see in movies like Blade Runner or The Matrix doesn’t seem as much like Science Fiction now. However, it is possible to control the way we … Continue reading Online Reputation Management: How to Monitor It and 5 Steps to Deal with Negative Information
by Anna Colibri February 19, 2016 Follow @annacolibriFebruary 19, 2016 With over 1.49 billion users, the fact that your customers are on social media should by now be a no-brainer. Given that reality, this post aims to give you a few pointers about how and why you should use social media to grow your business. … Continue reading How to Monitor & Measure Social Media for Customer Service & More
by Irina Weber January 13, 2016 Follow @irinaweber048January 13, 2016 Over the past few years, so much of SEO has changed. But one thing left untouched is the power of quality and natural backlinks. Old school SEO was about backlink quantity, but now we’re in a place where it’s more about the quality and relevance. … Continue reading 10 Smart SEO Tools to Monitor Backlinks
by Tim Backes December 11, 2015December 11, 2015 It’s difficult to deny how a website can benefit a business. Aside from the branding aspect, a well-made and marketed website can drive leads or function as a point of sale. It can reach customers who never would have walked into your physical establishment. However, setting up, … Continue reading Is Your Website Sick? Why You Need a Professional to Monitor Your Backlink Profile
by Michael Illas November 23, 2015November 23, 2015 A brand’s just like a baby, you have to constantly monitor it. And like any infant, your brand’s Twitter needs a baby monitor — your monitoring tools. Monitoring Twitter is crucial to understand your audience, your competitors, and your industry. It’s how you discover what’s going on … Continue reading 8 Twitter Tools That Will Help You Monitor Your Brand
by Naima Othman May 8th, 2015 Power to the people! In the age of digital marketing this statement speaks volumes to the level of control individual consumers have over the success of particular businesses and brands. Research shows consumers continue to heavily rely on peer reviews when researching local businesses to engage with. In … Continue reading Monitor & Improve Your Company’s Online Reputation
Zoe WaldronApril 27, 2015 Are you promoting your pins yet? Promoting Pins is a great way to ensure your best images get seen by your target audience on Pinterest. Before promoting Pins was available to the public, it was usually a guessing game as to how your pins could go viral. Now you have control … Continue reading How To Set Up And Monitor Promoted Pins
Jodi BeuderJanuary 27, 2015 So much information and so little time! This is not an unfamiliar lament amongst small-to-midsize contact centers. With so much data readily available to contact centers, it’s sometimes hard to know which metrics really matter. For companies that don’t have the luxury of big budgets, the amount of information available is … Continue reading 3 KPIs to Monitor in 2015
