It’s not enough for your brand to be in the right place at the right time. Contributor Peter Minnium shares tips on how to craft meaningful branded stories that will connect with consumers. Peter Minnium on July 14, 2017 The fireworks have come and gone, and summer is finally upon us. Naturally conducive to gathering, … Continue reading Branded storytelling: Capitalizing on moments that matter
Scott Baker — March 8, 2017 — March 8, 2017 There’s no doubt that Customer Support is a noble profession. The entire goal of SaaS Customer Support is helping people be successful, teaching them new skills, and solving their problems. When confused customers reach out with problems they can’t figure out, it feels great to … Continue reading 5 Face-On-Keyboard Moments All SaaS Customer Support Agents Can Relate To
Sahail Ashraf — January 28, 2017 Follow @Talcontent— January 28, 2017 Twitter has been busy recently. New longer tweets are now available and the platform is getting stronger and stronger. Twitter Moments could well be the biggest ‘undiscovered’ or underused feature on the platform right now. Brands are seemingly aware of it, but still aren’t, … Continue reading Twitter Moments For Brands: A Quick ‘How To’ Guide
As the customer journey becomes increasingly fragmented, columnist Jim Yu takes a look at how marketers can capitalize on the micro-moments and serve up targeted content at just the right time across multiple channels. Jim Yu on January 10, 2017 Tracking the customer’s journey through a sales funnel, website user path, or any other … Continue reading The evolution of the customer journey in 2017: Optimizing moments that matter
Columnist Jim Yu discusses the impact of digital on the customer journey and what marketers need to do to stay competitive and convert customers in the moments that matter. Jim Yu on November 2, 2016 Digital dominates modern life. From smartwatches to home-monitoring systems, we find ourselves turning to the internet and digital connections … Continue reading Searching for and winning the marketing moments that matter
by Jennifer Frances Follow @socialbeesmediaOctober 24, 2016 Learn How To Create Moments On Twitter & Best Practices For Businesses Twitter just made their Moments feature available for everyone internationally. Continue reading our article to discover what Twitter Moments are, how to create them and what are the best practices for businesses when using Moments on … Continue reading Twitter Moments: How To Guide & Best Practices For Businesses
Jo Lynn DealOctober 8, 2015 Twitter has launched Moments and you can use it for your business. When you logged on to your Twitter account this week, you should have noticed a new option in the tool bar. It’s Twitter’s new Moments feature. (Look for the lightening bolt.) Before adding Moments, Twitter users could see what … Continue reading How To Use Twitter’s New “Moments” Feature For Your Business
Jeannie WaltersMay 19, 2015 How do you know if your customer experience is working? REALLY working? Analytics and data tell you part of the story. If the numbers go up, then you can believe things are working, right? And if the numbers tell you a different story, then you better shape up your experience. But … Continue reading Digital Moments of Truth: Are You Mapping the Micro?
Arizona Wins On Hail Mary Anu Solomon’s Hail Mary pass to Austin Hill with no time remaining lifted Arizona to a 49-45 win over California. An amazing comeback by the University of Arizona became a little bit more painful for Cal fans on Saturday night. An email sent by the athletic department’s official … Continue reading Cal Bears Mistakenly Sends Celebratory Email Offer Moments Before Losing Game
