Tag Archives: Merchants

Snapchat Helps Merchants Reach Younger Audiences With BigCommerce Integration

Snapchat Helps Merchants Reach Younger Audiences With BigCommerce Integration by Colin Kirkland , November 1, 2022 Snap Inc. has announced a new partnership with BigCommerce — an ecommerce platform focused on helping B2C and B2B brands — inviting U.S. merchants to directly integrate their store into Snapchat as a one-stop-shop to sync product catalogs and … Continue reading Snapchat Helps Merchants Reach Younger Audiences With BigCommerce Integration

Amazon’s Helping Hand: New Program Lets Merchants Send More Targeted Emails

Amazon’s Helping Hand: New Program Lets Merchants Send More Targeted Emails by Ray Schultz , Columnist, September 15, 2022 Amazon has announced a free program to help sellers increase their email marketing reach.  The new offering, Tailored Audiences, allows merchants to expand beyond brand followers to target repeat, recent customers and high-spending customers. Sellers can … Continue reading Amazon’s Helping Hand: New Program Lets Merchants Send More Targeted Emails

Amazon to allow merchants to email customers directly

The commerce giant is launching a solution to help third-party sellers re-market to segments of their audience. Kim Davis on September 15, 2022 Amazon is launching Tailored Audiences, a tool that will enable sellers to send free emails to customers and monitor results. The announcement came at Amazon’s Accelerate conference this week. In the past, … Continue reading Amazon to allow merchants to email customers directly

What Slow Acceptance of Changing Terminology Suggests About Merchants’ Risk Management Response

David DeCorte January 10, 2022 The words we used to describe something tend to reflect the way we think about the subject. For example, let’s say I’m walking down the street, and I see a rock lying on the sidewalk. If I describe that rock as a “loose chunk of gravel,” what image comes to … Continue reading What Slow Acceptance of Changing Terminology Suggests About Merchants’ Risk Management Response

Credit Card Chargebacks: Merchants’ Rights

Sandra Wrobel-Konior November 12, 2020 Chargebacks were created to protect customers’ rights, but that doesn’t mean that its main goal is to hurt merchants. Did you know that you, as a merchant, also have chargeback rights? Card networks, such as Visa and Mastercard, provide rules and regulations that protect you from fraudulent activity, including friendly … Continue reading Credit Card Chargebacks: Merchants’ Rights

eCommerce Merchants Could Save Hundreds of Billions Each Year by Eliminating False Positives

David DeCorte June 30, 2020 Criminal fraud is nothing new in the eCommerce space. The problem has been growing year-by-year for two decades, leading to a gradual increase in merchant costs. Data published by Aite Group suggests direct fraud losses will cost online merchants $ 6.7 billion in 2021. That doesn’t even account for the … Continue reading eCommerce Merchants Could Save Hundreds of Billions Each Year by Eliminating False Positives

Should eCommerce Merchants Remove Negative Product Reviews?

Graeme Caldwell — September 27, 2018 Follow @nexcess — September 27, 2018 A motivated customer with an ax to grind can damage the reputation and revenue of an eCommerce store. Negative reviews are something everyone who does business online has to deal with, but they make many eCommerce merchants nervous — so nervous they’re tempted … Continue reading Should eCommerce Merchants Remove Negative Product Reviews?

3 Things Ecommerce Merchants Need to Know Before The Holidays Hit

Jared Ronski — September 16, 2018 Follow @jaredronski — September 16, 2018 According to a NetElixer study, U.S. ecommerce sales increased by 13% in 2017 compared to 2016. On average, the holiday season accounts for approximately 20% of all retail sales, with some retailers surpassing 30%. It’s time to prepare for the holidays, not just … Continue reading 3 Things Ecommerce Merchants Need to Know Before The Holidays Hit