Tag Archives: Manager

How to Help a Manager Who’s Struggling Right Now

Liz Kislik September 24, 2020 Not surprisingly, in the last few weeks I’ve been contacted by board and C-level leaders, asking how they can rally and galvanize managers who appear to be buckling under the pressures and disruptions of the pandemic. These clients are grappling with issues like operational and supply chain problems, management of … Continue reading How to Help a Manager Who’s Struggling Right Now

Google adds CCPA opt-out handling for publishers in Ad Manager, AdMob

Publishers can also start testing the Funding Choices integration with IAB Europe’s Transparency and Consent Framework for GDPR. Ginny Marvin on July 31, 2020 Funding Choices, Google’s consent management tool for publishers using Google ad servers, can now handle CCPA requests, Google announced Thursday. It’s integration with IAB Europe’s Transparency and Consent Framework is also … Continue reading Google adds CCPA opt-out handling for publishers in Ad Manager, AdMob

Powerful Tips a Social Media Manager Should Know [Infographics]

Maria Ganta — May 25, 2020 Have you ever wondered what social media managers can do to stand out in this fast-moving digital world? Social media is an ever-changing landscape that requires constant and ongoing learning and adaptation. Working in social media requires a mix of abilities: you have to write, think strategically, have imagination, … Continue reading Powerful Tips a Social Media Manager Should Know [Infographics]

Google’s new Podcasts Manager tool offers deeper data on listener behavior

It’s one step closer to the podcast analytics advertisers have been waiting for. George Nguyen on May 5, 2020 Google has introduced Podcasts Manager, a new tool that provides podcast publishers with listening data such as minutes played, listening duration and other retention analytics, the company announced Tuesday. Podcasts Manager’s audience retention dashboard. Source: Google. … Continue reading Google’s new Podcasts Manager tool offers deeper data on listener behavior

Building Your Own Professional Development into your Call Center Strategy: The Top 5 Call Center Manager Skills to Help your Team (and You) Thrive

Laura Krajewski — February 24, 2020 Between meetings with other managers and department heads, you barely have time to answer all the mentions on Slack. Your agents ping you constantly asking for advice. You’ve got a running to-do list with KPIs to track and updates to make to training materials. And, you have a meeting … Continue reading Building Your Own Professional Development into your Call Center Strategy: The Top 5 Call Center Manager Skills to Help your Team (and You) Thrive