Alaina Brandenburger May 25, 2021 Conducting market research is a core component of any effective marketing strategy. It not only serves as a cornerstone of your business plan, but also provides a foundation on which to build your marketing efforts. Market research gives you a better understanding of your business and your clients. The question … Continue reading How to Do Market Research and Level Up Your Business
Veronica Krieg April 1, 2021 As customer service leaders continue to embrace the life where agents can work from where they’re most comfortable, new challenges catapult to the top of priority lists. Gartner research shows in two years, nearly nine in 10 leaders think 20-80% of the customer service workforce will still work from home. … Continue reading 3 Tactics to Level Up Your Call Center Coaching With Speech Analytics
JP De Silva March 11, 2021 You have a passion for succeeding. You’re always looking for ways to take your business to the next level of success. And you’re smart enough to realize that these days, taking your business to the next level means expanding your share of the digital marketplace. Leveling up in the … Continue reading The World Is Going Virtual: How to Level Up Your Business Strategy
Susan Poirier March 3, 2021 In this fast-paced digital world, effective marketing is crucial in helping businesses to cut through the noise and stand out from the crowd. Traditional marketing methods are still a viable way to connect with consumers, but it is strategically fundamental that your business is actively promoting itself on social media. … Continue reading How Instagram Can Take Your Business to the Next Level
Allison Hall February 23, 2021 There is an art to Facebook ads. With companies of every size running campaigns — from $ 10 a day to $ 1000 a day — the most successful ads are those that stand out from the pack. This article will detail innovative and creative ways to get you started … Continue reading How to Take Facebook Ads to the Next Level
Ellen Christenberry January 19, 2021 Social media consumes a lot of our waking hours, whether or not we intend it to (I mean, those memes aren’t going to chuckle at themselves). Especially in the COVID era, people seek connection and search for information on social media more than ever. In fact, people around the globe … Continue reading 7 Simple Strategies to Take Your Social Media Customer Support to the Next Level for Happier Customers
Liz Kislik September 16, 2020 A client and I recently talked about what it takes for a strong, go-to, mid-level manager to develop into a successful senior leader. We listed many kinds of characteristics and experiences, including the need to look at the big picture differently, consider external factors you might not have addressed … Continue reading What Do You Have to Change When You Move Up a Level?
Said to be an industry first. Kim Davis on September 2, 2020 Exclusive to MarTech Today, data-based digital marketing platform Epsilon has launched what it calls an “industry first solution” to measure the impact of brand campaigns at an individual level, superseding self-reporting from small sample groups. The solution is part of Epsilon PeopleCloud, a … Continue reading Epsilon launches brand consideration metrics at individual level
Michelle Morgan August 1, 2020 Marketing with videos on Facebook can be a great way to get your message in front of your target audience while using a more dynamic ad creative. Most people want more video. The only problem? Video marketing can be intimidating for those who haven’t done it. In this post, I’m … Continue reading 9 Ways to Level Up Your Facebook Video Marketing
Max Palmer — April 30, 2020 As a business owner you realize the importance of accepting credit card payments, but you may not realize what a payment processing level means for your business. This is especially true for B2B transactions. While accepting payments like checks and money transfers are common, most companies would rather pay … Continue reading Payment Processing Level 1,2,3. What Does it Mean?
