Tag Archives: Indicators

Account-Based Sales Development Key Performance Indicators to Benchmark Success

by Michaela CheeversAugust 13, 2016 The 5 KPIs that will provide structure for your daily ABSD strategy When implementing and launching an account-based sales development strategy, there are a variety of key metrics that will need to be reviewed and altered if you have previously been taking a contact-based selling approach. These metrics will cover … Continue reading Account-Based Sales Development Key Performance Indicators to Benchmark Success

How to Define Key Performance Indicators for a QMS Based on ISO 9001

by Mark Hammar May 30, 2016May 30, 2016 Even if you have only started to implement a Quality Management System (QMS), you will very likely have heard about Key Performance Indicators (KPIs) within the management system. This term is commonly used, and has been for many years, even though ISO 9001:2015 doesn’t actually use this … Continue reading How to Define Key Performance Indicators for a QMS Based on ISO 9001