Tag Archives: Improve

Are You Using Band Aids Or Cement To Improve Your Customer’s Experience?

When I was a kid, my father would often say “Why try to fix something with a band-aid, when you know cement is required?” Ever noticed what’s required when utilizing cement? A little more effort is required when attempting to put something that will last for a while in place. This made me think about … Continue reading Are You Using Band Aids Or Cement To Improve Your Customer’s Experience? →

5 Reasons Live Chat Can Improve Your Website Conversions

Your website is one of the biggest assets your business has, and business owners are constantly looking for was to improve the number of leads and sales their website generates. Most rely on lead capture forms and call-to-actions that includes their company phone number, but what about utilizing live chat to help improve conversions? You … Continue reading 5 Reasons Live Chat Can Improve Your Website Conversions →

Ramping Up the Top B-to-B Marketing Platforms – How to Improve Lead Gen, Referrals, Content and More

  By Asad Haroon, Published October 8, 2014 In a recent article for Ad Age, Ruth Stephens offered her “top seven” list of b-to-b marketing channels. Topping the list was website lead generation. Stephens reviews the basic ways in which businesses typically use their websites for inbound lead gen, from offering a white paper or other … Continue reading Ramping Up the Top B-to-B Marketing Platforms – How to Improve Lead Gen, Referrals, Content and More →

How To Improve Content ROI

Today’s marketers are producing more content than ever. But creating content requires sizable investments in time, effort, and money. How do you know that your content investment will pay off in terms of interest to your potential customers? Smart marketers test their ideas before rolling out full-blown projects. The following are steps marketers can take … Continue reading How To Improve Content ROI →

When Strategies Fall Flat: 3 Overlooked Ways To Improve Your Marketing Strategy

Successful branding is a process that involves a lot more than creating a distinctive logo or graphic element. When you think about your brand, you really need to consider how you deliver your message, your credibility, how you emotionally connect with your audience, how you motivate the buyer – all in order to build solid … Continue reading When Strategies Fall Flat: 3 Overlooked Ways To Improve Your Marketing Strategy →

Four Performance Metrics to Improve your Call Center

Call centers are at the core of the customer experience and are often under constant scrutiny from the public and industry to ensure a high level of service is provided. Businesses today acknowledge that the sustainable differentiator between companies is driven by the level of customer care they provide and the subsequent impression left with … Continue reading Four Performance Metrics to Improve your Call Center →