Tag Archives: Improve

How call analytics is helping SMBs improve marketing and sales

Call analytics systems can improve marketing ROI, sales performance and even customer experience. Now they’re priced for SMBs to use. Constantine von Hoffman on August 2, 2023 Web analytics and call analytics have a lot in common. Both collect, measure and analyze data on who contacted you, what they are interested in and even what … Continue reading How call analytics is helping SMBs improve marketing and sales →

This is the one skill you need to improve right now, no matter what job you’re in

Skills Development

By Lydia Dishman July 09, 2023 In our deep coverage of leadership, we often come back to the foundational principles of emotional intelligence. Technically the concept of emotional intelligence—or EQ for short—predates the very first issue of Fast Company, but only by five years. The term was coined by two psychology professors, John D. … Continue reading This is the one skill you need to improve right now, no matter what job you’re in →

How to improve digital experience to grow revenue

Digital Experience

Here are three ways to approach digital experience and drive more revenue from it. Chris Wood on June 29, 2023 Purchases are won and lost each time a customer connects with your business digitally. Every organization needs to evaluate their digital experience and then act on those learnings. Here are some actions that organizations can … Continue reading How to improve digital experience to grow revenue →

How to improve website speed and performance in e-commerce with headless frontend technology

Website Development Hints

How to improve website speed and performance in e-commerce with headless frontend technology Rachael Hibbert / Jun 19, 2023 It’s not news that we are living in a fast-paced digital world. Online customers have high expectations. Your website needs to load quickly, be easy to navigate, be aware of any interaction that may have … Continue reading How to improve website speed and performance in e-commerce with headless frontend technology →

How visual collaboration can improve hybrid workplaces

Hybrid Workplace

By Dave Grow May 26, 2023 Effective collaboration is essential for successful teamwork, but it can be challenging, particularly in remote or hybrid work environments. I’ve talked with leaders of many organizations that are experiencing these challenges, particularly with alignment issues. We’ve seen how miscommunication and information gaps can lead to a slower speed … Continue reading How visual collaboration can improve hybrid workplaces →

5 Paid Advertising Tactics to Improve Performance Marketing

Marketing Performance

5 Paid Advertising Tactics to Improve Performance Marketing Karishma Patel | May 16th, 2023 If you aren’t optimizing your paid advertising efforts to improve their performance, you aren’t making the best use of your marketing spend. Marketing and advertising aren’t new or novel practices in the world of business. In fact, they pre-date the … Continue reading 5 Paid Advertising Tactics to Improve Performance Marketing →

Use this model to improve your digital asset management system

Digital Assets Management

Capability models provide a way to document common experiences and pain points and create a framework for determining what actions to take. Constantine von Hoffman on May 10, 2023 A digital asset management (DAM) system can boost efficiency, break down silos and improve messaging. However, it is not a one-and-done proposition. You must regularly assess … Continue reading Use this model to improve your digital asset management system →

How Home Depot and Kroger use RMN to improve shoppers’ ad experience

Shopping Experience

Teams at both retailers are using retail media networks to transform the way customers interact with brands and their stores. Chris Wood on April 20, 2023 Retail media networks (RMNs) are a rapidly growing channel for advertisers. RMN revenue in 2022 was estimated at $ 37.5 billion by the IAB in their Internet Advertising Revenue … Continue reading How Home Depot and Kroger use RMN to improve shoppers’ ad experience →

ORM and SEO: Improve Rankings After a Reputation Crisis

SEO Tools

ORM and SEO: Improve Rankings After a Reputation Crisis Sijdah Hussain / 17 Apr 2023 Reputation is everything. In today’s digital world, your online reputation is just as important as your offline reputation. Online Reputation Management (ORM) is a big deal nowadays. As a business owner, you know that a negative online presence can … Continue reading ORM and SEO: Improve Rankings After a Reputation Crisis →

How to Improve Your Cement Business’s Customer Service Through AI

Customer Service

How to Improve Your Cement Business’s Customer Service Through AI Ali Hasan R. / 06 Mar 2023 More than almost any other industry, concrete and cement drive jobs and infrastructure. About 7.7 million people were employed in construction as of September 2022. That number is only growing: On a year-over-year basis, industry employment increased by 4.2% (or 311,000 … Continue reading How to Improve Your Cement Business’s Customer Service Through AI →