Tag Archives: From

How Businesses Can Protect Themselves from Chargeback Fraud

Peter Navarro June 23, 2021 Imagine that a customer visits your website and places an order for 10,000 dollars through a credit card. You verify the transaction is valid after it was approved by the card operator, and proceed to send the product within the agreed period. While you wait for the money to transfer … Continue reading How Businesses Can Protect Themselves from Chargeback Fraud →

How to Solve the Problem of Remote Collaboration in the Age of Working From Home

Remote Work Tools

Dmytro Spilka June 23, 2021 Whilst the general consensus about working from home is positive, because of the travel cost reduction, the reduced commute time and general flexibility of the working from home day, the loss of working within an empirical team of course doesn’t really exist anymore. Statistics show that in the Netherlands alone, … Continue reading How to Solve the Problem of Remote Collaboration in the Age of Working From Home →

What You Need to Start a Blog from Scratch

Blogging Tools

Kelly O’Hara June 14, 2021 Starting a blog from scratch can seem daunting. There are so many things to consider from the perfect name to the platform you’ll use to design and branding. That’s before you’ve even written any content. So, it’s understandable if you feel a bit overwhelmed at the start. But, it doesn’t … Continue reading What You Need to Start a Blog from Scratch →

8 Ways to Drive Better Results From Your Product Launches

Product Development

Pete Winter June 4, 2021 Take B2B products to market more effectively with a purposeful plan The number of products introduced each year in different markets around the world is vast. So, it’s hard to quantify just how many of those launches are successful. But it’s safe to say the figure might not encourage a … Continue reading 8 Ways to Drive Better Results From Your Product Launches →

How to Prevent Your B2B Website From Crashing

B2B Website Tools

Emily Proctor May 27, 2021 Website downtime is scary. New leads can’t get in touch with you. People can’t learn about your products or services. A crashed website can reflect poorly on your entire brand. So how do you avoid your website crashing? While 100% uptime may not be realistic (at least not yet), you … Continue reading How to Prevent Your B2B Website From Crashing →

How to Fix Your Top Work From Home Call Center Challenges (Advice from 16 CX Experts)

Call Center

Veronica Krieg May 17, 2021 When contact centers turned on disaster recovery mode last year, it was next to impossible to send agents home with a clear strategy for helping customers. Customer demands heightened as anxiety engulfed the population. And agent attention was split between a home filled with pets, kids, spouses, roommates and everything … Continue reading How to Fix Your Top Work From Home Call Center Challenges (Advice from 16 CX Experts) →

Recovering From the Pandemic: How Retailers Can Encourage Customers to Return to Stores

World Level Crisis

Peter Navarro May 16, 2021 Whenever there was a government assessment of the lockdown situation, I would literally stick to the screen for possible answers for the future. As a consumer, of course, one asks oneself what the situation will be like after the easing of the lockdown and how things will be in the … Continue reading Recovering From the Pandemic: How Retailers Can Encourage Customers to Return to Stores →

Work from Where? 3 Leadership Practices that Support Employees Working From Home, Work, or Somewhere in Between

Leadership Skills

Julie Winkle Giulioni May 10, 2021 Photo by Sigmund on Unsplash Over the past decade, there’s been increased pressure for organizations to offer greater flexibility regarding when and where work gets done. The COVID-19 pandemic poured rocket fuel on the grand social experiment called ‘work from home’ (WFH.) Nearly every organization now has experience with … Continue reading Work from Where? 3 Leadership Practices that Support Employees Working From Home, Work, or Somewhere in Between →

Did Social Media Platforms Learn Nothing From the “Stories” Rush?

Social Media Platforms

Arik Hanson May 6, 2021 Over the last few weeks, we’ve seen the big rush on social audio. First, Twitter unveiled Twitter Spaces. Then, LinkedIn said it was thinking about a Clubhouse rival. Then, Spotify. Then Facebook. Seemingly, everyone is now in the social audio game now–or, at least has plans to enter it. But, … Continue reading Did Social Media Platforms Learn Nothing From the “Stories” Rush? →

5 Lessons You Can Learn From Schitt’s Creek on What Makes a Good Manager

Management Skills

Veronica Krieg May 5, 2021 At the start of the pandemic, I, like many people, needed a feel-good show to binge. The suspenseful thrillers that usually catch my attention seemed a little too eerie for the time. So, I turned to replaying episodes of The Office and seeking out a new cast to adore. I … Continue reading 5 Lessons You Can Learn From Schitt’s Creek on What Makes a Good Manager →