Jay MalcomSeptember 5, 2015 Regardless of whether your training is online or instructor-led, it’s really important to collect and analyze audience feedback data. The audience we’re talking about today is franchisees; most likely new franchisees who are in the process of learning how to run a successful operation at one of your company’s stores. For … Continue reading How To Collect Useful Training Feedback From Your Franchisees
Victoria VessellaJuly 14, 2015 Remote field teams and their managers face a host of challenges that are unique to conducting business outside of a central office location. One of these challenges is the difficulty of engaging field representatives who may feel disconnected from the larger organization in which they work. Providing feedback, whether it be … Continue reading Why Field Teams Need Feedback
Rick GoodmanJuly 9, 2015 When you’re a leader, you can’t be afraid of confrontation. Part of your job is making sure that everyone else is doing their job correctly—and if there’s an issue on your team, it’s up to you to address it. There’s a right way and a wrong way to do that, however, … Continue reading Is Your Feedback Truly Constructive?
Peter StarkJuly 7, 2015 No one enjoys receiving negative feedback, and I’m willing to bet that providing employees with negative feedback on performance issues doesn’t top the list of favorite leadership responsibilities. It’s an easy task to procrastinate, especially if you’re tasked with delivering the feedback to one of your more challenging employees. Over the … Continue reading 7 Ways to Give Difficult Feedback
Scott BarnettJune 14, 2015 Anywhere between 20-30% of all reviews are fake. Many conversations I have with business owners is how Bizyhood makes feedback “fair” for both the consumer and the business. One thing that is true is this: regardless of the popularity of sites such as Yelp and TripAdvisor (and the popularity of Amazon … Continue reading Let’s Kill Fake Reviews: How to Make Feedback Fair
Rosalind HenshellMay 21, 2015 What does your Feedback REALLY tell us? Online Reviews are now used by consumers for almost all products and services to help them make purchase decisions, choose holidays or restaurants and to help make informed choices about local service providers such as Dentists, Estate Agents, Car Dealerships or Solicitors. Genuine reviews … Continue reading What Does Your Feedback REALLY Tell Us?
Traditional surveys have been the go-to source for gathering feedback from your users. While it works for the sender, no one on the receiving end enjoys answering surveys. I want to share something today that will not only give you direct, continuous positive feedback from your users, but will also delight them. To top it … Continue reading How To Receive Positive Feedback With This One Simple Hack
Robert GlazerApril 4, 2015 Ed Koch, the mayor of New York City throughout the 1980s, is a role model for managers everywhere. His managerial style never strayed from catering to his most important advocates: the voters. A popular figure among everyday New Yorkers, Koch rode the subway, shook hands with everyone he met, and always … Continue reading Replace the Outdated Annual Review With Continuous Feedback
Jessie-Lee NicholsMarch 26, 2015 One of the toughest parts of a designer’s job is feedback. It’s not because we aren’t thick skinned, it’s because we are often left interpreting open ended comments from clients. While we are pretty amazing problem solvers, we haven’t yet tackled how to read minds. So, why is this topic worthy … Continue reading 7 Ways To Give Your Designer Better Feedback
by Ann Smarty March 16th, 2015 Ann Smarty Ann Smarty is a blogger and SEO consultant and professional blogger. Check out Ann’s personal project My Blog Guest – the forum meant to connect guest bloggers to blog owner for plenty of mutual benefits. Ann also provides guest blogging services. What is your most valuable resource … Continue reading 4 WordPress Plugins To Gather User Feedback
