Tag Archives: Feedback

What To Do When Someone Ignores Feedback

by Eleanor Shakiba December 12, 2015December 12, 2015 Have you ever been frustrated by someone who was given feedback, agreed to change and then just carried on with their old behaviour? This is a situation which occurs all too often. Yes, it is frustrating to find that your feedback message hasn’t been actioned. But before … Continue reading What To Do When Someone Ignores Feedback →

4 Steps For Developing Managers’ Feedback Skills

Management Skills

by Eleanor Shakiba December 4, 2015December 4, 2015 Do you want a manager in your business to give better feedback? Then you need to develop their communication micro skills. The process of micro skilling involves four key steps. HR practitioners and trainers are ideally placed to facilitate those steps. Provide the manager with a compelling … Continue reading 4 Steps For Developing Managers’ Feedback Skills →

Handling Tears During Feedback Sessions

Performance Review

by Eleanor Shakiba November 16, 2015November 16, 2015 In order to learn and grow, employees need to receive feedback. But some people don’t realise this. Often, these employees had negative experiences of feedback in their younger years. This then influences their reactions to performance feedback at work. For people who experience feedback as a threat, … Continue reading Handling Tears During Feedback Sessions →

Analyzing Client Feedback – The Best Way to Ensure ROI

Feedback Management

by Brent Pohlman November 16, 2015 Follow @brentpohlmanNovember 16, 2015 Many of you, like me are listening intently to where you want to take your companies into 2016. For me, I am trying to wrap my hands around a few items regarding clients. It is critical to get feedback from clients and continue to keep … Continue reading Analyzing Client Feedback – The Best Way to Ensure ROI →

Tears During Feedback: Preparing Managers To Cope

Performance Review

Eleanor ShakibaNovember 5, 2015 Giving corrective feedback is a task many managers avoid, because they are concerned about how their message will be received. When a manager fears a staff member will cry during a feedback session, this concern will be amplified. As an HR professional, you can assist managers in this situation by using … Continue reading Tears During Feedback: Preparing Managers To Cope →

Need To Give Feedback To A Difficult Person? Here’s How

Feedback Management

Eleanor ShakibaOctober 13, 2015 Tears, shouting or rambling justifications for their behaviour. These are the top three defensive behaviours you’re likely to encounter when giving performance feedback to difficult people. No doubt you want to avoid triggering these behaviours. Perhaps you’re wondering how to give feedback successfully. One useful idea to keep in mind whenever … Continue reading Need To Give Feedback To A Difficult Person? Here’s How →

Do You Accept Constructive Feedback?

Feedback Management

Rick GoodmanOctober 11, 2015 I’ve said in the past that one of the greatest gifts a leader can give to team members is the gift of honest feedback. Taking the time to provide a quick word of encouragement or constructive criticism can go a long way toward showing employees that they are noticed and valued; … Continue reading Do You Accept Constructive Feedback? →

Coaching Managers To Deliver Feedback

Coaching Sales

Eleanor ShakibaOctober 10, 2015 A common problem managers bring to HR is the staff member who ‘doesn’t listen to feedback.’ Often, these managers hope the HR team will take the problem off their hands by taking over the feedback process. However, the HR practitioner’s role is enabling managers to address ‘resistance to feedback’ themselves. There … Continue reading Coaching Managers To Deliver Feedback →

How to Successfully Deliver Negative Feedback

Feedback Management

Brian StuppOctober 1, 2015 While some managers have no problem delivering negative feedback, for some managers the thought of it is a source of anxiety. The question is where do you fall on the spectrum … you don’t mind, you tremble at the thought, or somewhere in between? No matter where you fall, there is … Continue reading How to Successfully Deliver Negative Feedback →

10 Reasons Why Your Feedback Falls on Deaf Ears

Feedback Management

Peter StarkSeptember 25, 2015 Leadership is about developing people, and that includes giving difficult feedback to employees about their performance. Leaders who see corrective feedback as a partnership with their employees and an opportunity to encourage their growth and development reap great rewards in employee engagement and productivity. Yet many leaders avoid the opportunity to … Continue reading 10 Reasons Why Your Feedback Falls on Deaf Ears →