Tag Archives: experts

Why Your eCommerce Business Needs Digital Marketing Experts and Where You Can Find Them

Rakefet Yacoby May 26, 2021 nastya_gepp / Pixabay As an eCommerce leader, you may be searching for specific marketing talent, but with a sea of freelance talent to choose from – how do you find the talent that you need? Your site may have a high cart abandonment rate, but you can’t place your finger … Continue reading Why Your eCommerce Business Needs Digital Marketing Experts and Where You Can Find Them

How to Fix Your Top Work From Home Call Center Challenges (Advice from 16 CX Experts)

Veronica Krieg May 17, 2021 When contact centers turned on disaster recovery mode last year, it was next to impossible to send agents home with a clear strategy for helping customers. Customer demands heightened as anxiety engulfed the population. And agent attention was split between a home filled with pets, kids, spouses, roommates and everything … Continue reading How to Fix Your Top Work From Home Call Center Challenges (Advice from 16 CX Experts)

Experts Share How to Be More Productive Working from Home

Tanvir Zafar October 7, 2020 According to Stanford Research, over 42% of the US workforce are working from home in some capacity since the covid-19 outbreak. While this is much safer for employees, there are roadblocks that companies and their workers are encountering. Working from home in general produces more distractions than working from the … Continue reading Experts Share How to Be More Productive Working from Home

Replay: How experts manage marketing automation within their martech stacks

Marketing technology continues to rapidly evolve. Experts weigh in on marketing automation technology and where it fits within your overall martech stack. Kathy Bushman on October 5, 2020 MarTech Today’s Editorial Director Kim Davis recently spoke with marketing automation experts Helen Abramova, marketing technology lead at Verizon, and Justin Sharaf, VP of marketing at Jahia … Continue reading Replay: How experts manage marketing automation within their martech stacks

Why ‘modelers,’ the data experts in marketing technology, are so needed now

It’s in how they think compared to other roles in the marketing team that makes them incredibly valuable Rodric Bradford on September 4, 2020 at 10:43 am Martech expert Scott Brinker has developed a taxonomy of the roles within marketing and marketing operations. It’s known as the “5 Ms”: managers, marketers, maestros, makers and modelers. … Continue reading Why ‘modelers,’ the data experts in marketing technology, are so needed now