by Kyle Cebull March 31, 2016 Follow @kylecebullMarch 31, 2016 A huge goal for innovative businesses in 2016 is improving customer experience. In fact, 91%of organizations said they aspire to be among the customer experience leaders in their industry. That’s a pretty significant percentage, right? It shows that customer service and the overall experience for … Continue reading Customer Experience Statistics You Should Know [Infographic]
by Laura Hogan March 15, 2016 Follow @lalalaurahoganMarch 15, 2016 When you were a child and you had to go antique shopping with your parents, did it make you feel uncomfortable? Like you couldn’t touch anything without breaking it? As a child, you were probably more comfortable at Chuckie Cheese’s in the foam pit with … Continue reading Keys to Improving Your Website’s User Experience
As with all things marketing, we’re always looking to get the most bang for our buck. Conferences are no exception. Columnist Amy Bishop shares tips to ensure that you get a strong return on your investment. Amy Bishop on March 4, 2016 It’s the most wonderful time of the year! And by that, I … Continue reading Getting The Most From Your Conference Experience
by Delphine Moulu March 4, 2016 Follow @reelevantappMarch 4, 2016 Using email intelligence When asked, “In which of the following ways, if any, would you prefer companies to communicate with you?”, 72% of consumers chose email according to a MarketingSherpa study. Now this doesn’t mean we can nor should send batch and blast emails to … Continue reading How to Offer a Unique Customer Experience Using Email Marketing
by Anna Rodriguez February 13, 2016 Follow @annrodriguez021February 13, 2016 First impressions last. This is entirely true especially when you talk about a user’s first experience with a digitally-inclined startup products. It’s make or break right at the start, and the start falls under the realm of UX design, where relevant web developer skills matter … Continue reading 12 Staggering Reasons Why Startups Fail Their User Experience
by Ty Rothstein February 2, 2016 Follow @https://twitter.com/AmitiRothsteinFebruary 2, 2016 There are many things that go towards creating a memorable eCommerce experience. From site layout and aesthetic appeal to ease of navigation and intuitive site architecture, ease of use is paramount in eCommerce. Factors like large and attractive product images, upfront pricing and multiple payment … Continue reading 5 Ways Shipping Options Can Deliver a Superior Ecommerce Experience
by Michelle Brown January 29, 2016 Follow @http://twitter.com/zaginteractiveJanuary 29, 2016 Long gone are the days of making your website stand out with background music, Flash images, and a hit counter at the bottom proudly telling someone they’re the 12,749th visitor to your site. People have become accustomed to finding what they want within seconds of … Continue reading 4 Tips for a Successful Website User Experience
by Annette Gleneicki January 15, 2016 Follow @annettefranzJanuary 15, 2016 A lot of elements comprise the employee experience. Many, ironically, start with the letter E. Last year, I wrote about some of the employee lingo that gets bandied about, often interchangeably – and, sadly, incorrectly so. For whatever reason, as I started writing today’s post, … Continue reading 12 Es Impacting Employee Experience
by Ron Johnson January 12, 2016 Follow @cyberoptikJanuary 12, 2016 Website user experience is more than just a geeky term web designers use to pitch to their clients. It is a reality: either you make browsing your website a pleasant experience for the average user (even for a user getting on the internet for the … Continue reading 5 Fresh Tips to Improve Your Website User Experience
by Antonio Tooley January 10, 2016 Follow @anttooleyJanuary 10, 2016 Although the importance of great user experience has been bandied around for years, and there has been plenty of talk about it, very few have really gone through the trouble of creating it. But, ever since Google and Facebook changed the way they analyze content … Continue reading 20 Tips from the Pros to Make Fantastic User Experience [Infographic]
