Tag Archives: expensive

It is 6 Times More Expensive to Win a New Customer than to Retain an Existing One

by Tricia Morris March 20, 2016 Follow @paratureMarch 20, 2016 A quote from well-known customer service and customer experience advocate Bill Quiseng encourages organizations to “work as hard to keep a customer as you do to find a new one.” And if you’ve ever wondered if customer retention should at least receive equal effort and … Continue reading It is 6 Times More Expensive to Win a New Customer than to Retain an Existing One

6 Expensive Pitfalls on the Path to a Gorgeous Website Redesign [Infographic]

Marisa SmithSeptember 17, 2015 When we work with clients on website projects, we follow a proven process that’s designed to avoid the most common pitfalls, and help us keep our projects on track and on budget. We’re always uncovering opportunities to improve, and we’re continually updating our processes and checklists to optimize the efficiency of … Continue reading 6 Expensive Pitfalls on the Path to a Gorgeous Website Redesign [Infographic]

Web Site Designers Are Expensive! A Simple Savings Strategy for Small Business Owners

Harmony Major November 30, 2014   Web site designers “can” be expensive, yes… but you have more control over costs than you think. Seriously. Are YOU paying your web site designers too much? The #1 reason the vast majority of small business owners are paying more than necessary for web site design is… Lack of … Continue reading Web Site Designers Are Expensive! A Simple Savings Strategy for Small Business Owners