Tag Archives: Employees

How Have Employees’ Needs Changed Since the COVID-19 Outbreak?

Meredith Wholley July 14, 2020 Before the outbreak of COVID-19, employees’ basic needs were simple to understand and universally true. Now that we’re in the throws of a pandemic, those needs have changed drastically, and they may differ from business to business and may change in relatively short time spans based on external factors across … Continue reading How Have Employees’ Needs Changed Since the COVID-19 Outbreak?

5 Topics to Communicate to Employees Before Going Back to the Office

Jessica Thiefels July 5, 2020 Now that more of the United States is opening up, millions of Americans are returning to work. However, after the COVID-19 shutdowns, “back to the office” doesn’t necessarily mean “back to normal.” To help employees adjust to office life post-quarantine, you’ll need to be ready to communicate important changes and … Continue reading 5 Topics to Communicate to Employees Before Going Back to the Office

4 Significant Ways to Stop Remote Employees From Quitting

Barasha Medhi June 17, 2020 Employee turnover is a major problem that all organizations have to deal with. Not only does it cost a fortune, but it also reduces the organization’s overall employee morale. Considering the global pandemic scenario today, numerous organizations are increasingly opting for a remote-based workforce that may persist long after the … Continue reading 4 Significant Ways to Stop Remote Employees From Quitting

A Simple How-To Guide for Mapping Individual Development Plans for Employees To Help Them Bloom in Your Call Center (With Examples Along the Way)

Laura Krajewski — June 15, 2020 When I hop in the car, I almost always open Google Maps to get from point A to B. Even when I know the route, I check my phone’s map to see if there’s bad traffic or an accident that would lengthen my ETA. I lean on this guidance … Continue reading A Simple How-To Guide for Mapping Individual Development Plans for Employees To Help Them Bloom in Your Call Center (With Examples Along the Way)