Elizabeth Williams — January 21, 2019 Follow @bizmkter — January 21, 2019 Poor Ian. He was supposed to be taking some time off last month, after a busy quarter designing and administering employee engagement surveys for several large organizations. But he just can’t relax, because a little like Santa, he has made his lists, checked … Continue reading The 5 Stages of Employee Engagement Survey Results
Ibrahim Kareem — January 17, 2019 Follow @IbrahimOKareem — January 17, 2019 Over the last decade or so, the engagement and retention of employees have been an area of focus for a majority of businesses around the world. Many organisations are actively working on developing strategies to help them get the most of their employees. … Continue reading Employee Retention and Engagement: A Quick Guide for Employers
Joyce Chou — December 29, 2018 Follow @joycewchou — December 29, 2018 A 2017 report from Gallup found that only 13% of employees worldwide are engaged at work. Think that’s not a big deal? Think again. Employee engagement matters because engaged employees are driven employees—they’re the ones who more readily roll up their sleeves to … Continue reading The 5 Golden Rules of Employee Engagement
Esther Cohen — December 28, 2018 — December 28, 2018 An employee recognition program can improve morale, increase productivity, and reduce attrition rates at your agency. Learn how to create one in this guide. Do your people know how much you appreciate them? Sure, you pat them on the back and drop the occasional ‘thank … Continue reading How to Create an Employee Recognition Program at Your Agency
Rick Lepsinger — December 27, 2018 Follow @onpoint_llc — December 27, 2018 089photoshootings / Pixabay Incentive programs are powerful tools to motivate and engage team members. Compensation such as stock options, pensions, and bonuses push your employees towards top performance (as does their regular salary) as well as other incentives such as free or low … Continue reading The Pros and Cons of Employee Incentive Programs
Rick Goodman — December 1, 2018 Follow @DrRickGoodman — December 1, 2018 Free-Photos / Pixabay It’s an increasingly common stand-off among today’s business leaders: They all see the value in employee engagement, yet they still don’t want to pay too much to achieve it. But what if I told you there were some low-cost, high-impact … Continue reading Low-Cost Ways to Increase Employee Engagement
Sarah Deane — November 29, 2018 Follow @effectUX — November 29, 2018 rawpixel / Pixabay With current U.S. unemployment numbers as low as 1969 rates––3.7%, according to September 2018 data from the Bureau of Labor Statistics––it’s a timely opportunity to evaluate the importance of good management in staff retention. Good management plays an integral role … Continue reading Why Management-Supported, Transparent Communication Enhances Employee Experience
Rick Goodman — November 21, 2018 Follow @DrRickGoodman — November 21, 2018 rawpixel / Pixabay Employee engagement is something that gets talked about a lot in soft terms—but it’s also something that can and should be measured, considered more objectively and analytically. There are different ways to do this, of course, including employee engagement surveys—but … Continue reading Why Measure Employee Engagement?
Rick Goodman — November 16, 2018 Follow @DrRickGoodman — November 16, 2018 StartupStockPhotos / Pixabay The most important investment leaders can make is the investment in their team members. Invest wisely and you’ll reap some major dividends, including a coherent, energized, and productive team. Invest poorly, however, and you could have some problems on your … Continue reading How to Avoid the Biggest Employee Retention Errors
Thomas Ewen — November 15, 2018 — November 15, 2018 geralt / Pixabay Companies often focus solely on customer experience, forgetting the actual driver for an excellent customer journey – their employees. According to the 2016 CXEvolution study by MaritzCX, “customer-centric companies are three times more successful at driving significant financial improvement and customer … Continue reading Five Powerful Employee Feedback Tips for Customer Experience Leaders
