Conversational AI has gone mainstream, with more than 80% of consumers using it in the past three months. Mike Pastore on November 14, 2025 MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Source: “Inside the Conversational AI Revolution,” from Twilio. The use of conversational AI for customer service and sales … Continue reading Conversational AI is growing rapidly, but consumers have a few concerns
NBA memo issued to all teams details integrity concerns amid gambling scandal Graeme Hanna The NBA has issued an urgent memo to all 30 teams stressing that “more can be done” to protect the integrity of the game, following the gambling scandal that has rocked the league. Miami Heat guard Terry Rozier, … Continue reading NBA memo issued to all teams details integrity concerns amid gambling scandal
Cost Of Invisible Media Grows Despite Concerns by Laurie Sullivan , Staff Writer @lauriesullivan, July 2, 2025 Performance ads are paid for when specific actions are completed, but many advertising formats require payment even when no one is looking. According to a recent white paper, around 75% of MRC-accredited digital inventory receives zero active attention. For advertisers, when … Continue reading Cost Of Invisible Media Grows Despite Concerns (DD)
The excitement online outweighs concern, but marketers need to make sure they evaluate risk before turning AI loose on customer data. Mike Pastore on June 6, 2025 The announcement on Wednesday that HubSpot built a deep research connector to ChatGPT generated a lot of excitement among HubSpot users and martech observers, but there is … Continue reading HubSpot’s ChatGPT connector generates excitement and some concerns
There’s a significant gap between how marketers and consumers feel about AI. Here’s what to do about it. Constantine von Hoffman on March 19, 2025 Marketers love AI, but consumers … not so much. That’s the broad takeaway from our review of nine recent reports on AI and marketing. Understanding the specifics of what … Continue reading Why ignoring consumers’ AI concerns will be a costly mistake
Turkey unblocks Instagram after talks to address its concerns about crime and censorship The country blocked access to the app on August 2. cheyenne macdonald Sun, Aug 11, 2024 Reuters / Reuters Turkey has restored access to Instagram after the social media site agreed to meet the country’s demands around censorship and … Continue reading Turkey unblocks Instagram after talks to address its concerns about crime and censorship
OpenAI, Apple Agreement Might Override Privacy Concerns by Laurie Sullivan , Staff Writer @lauriesullivan, June 6, 2024 Never a day goes by when companies fail to mention artificial intelligence (AI), generative AI (AI), or artificial general intelligence (AGI) in an announcement. One expected next week could change everything. Apple is expected to announce a partnership with … Continue reading OpenAI, Apple Agreement Might Override Privacy Concerns
Microsoft Recall, Johansson-Like AI Voice Overshadow Google Sandbox Concerns by Laurie Sullivan , Staff Writer @lauriesullivan, May 22, 2024 Privacy is the topic of the day in my email inbox. Earlier this week Microsoft released a feature called Recall that takes screenshots of a user’s laptop every few seconds. The images are stored on the PC. … Continue reading Microsoft Recall, Johansson-Like AI Voice Overshadow Google Sandbox Concerns
March 14, 2024 GenAI and cybersecurity top CEO concerns in new PwC survey 68% expect generative AI will significantly change the way their company creates, delivers and captures value in the next three years. BY Wes Bricker The past few years have been filled with uncertainty—significant economic shifts, geopolitical conflicts and a rapidly evolving technology and … Continue reading GenAI and cybersecurity top CEO concerns in new PwC survey
India passes controversial telecoms bill amid privacy concerns Rachael Davis / Last Updated: Dec 21, 2023 India’s parliament has passed a controversial bill to modernize its telecommunications and connectivity ahead of the country’s general election in spring 2024. The new bill, voted through on Thursday, December 21, would replace original legislation dating back as early … Continue reading India passes controversial telecoms bill amid privacy concerns
