Explore the disconnects behind this brand’s customer experience initiative, and how martech and MOps teams can provide viable solutions. Steve Petersen on March 5, 2024 Recently, I had a personal martech experience that prompted me to think about what might be occurring behind the scenes. I came home to find a flier hanging from my … Continue reading A CX reality check: When good intentions meet clunky execution
By Michael Grothaus March 30, 2023 If you used Robinhood’s platform in 2020 and were affected by specific outages that the trading app experienced, you may be eligible for compensation. Robinhood has reached a proposed class action settlement for specific outages and will pay $9.9 million to settle claims surrounding trading losses. Here’s what … Continue reading Robinhood might owe you money after it suffered outages in 2020. Here’s how to check
It isn’t too early to put key things in place so that when the holidays arrive, you’ll be ready. Ryan Phelan on June 24, 2022 Remember the GEICO TV commercial where Caleb the Camel swaggers through an office shouting, “Guess what day it is?” Now picture me hanging over your cubicle and waving my hands … Continue reading Email: An early check in before the holiday madness begins
Devin Partida January 17, 2022 The highly competitive world of retail means businesses must find ways to create customer loyalty. Launching a credit card gives a brand the ability to pass out member points for purchases all over, offer higher perks for shopping in the establishment, and keep the business’s name at the forefront of … Continue reading Why Brands Are Launching Their Own Credit Cards (And 10 to Check Out)
Stefan Wolpers November 24, 2021 TL; DR: Ignoring the Capacity Check during Sprint Planning There are plenty of failure possibilities with Scrum. Since Scrum is an intentionally incomplete framework with a reasonable yet short “manual,” this effect should not surprise anyone. For example, the Developers are ignoring a capacity check during the Sprint Planning, and … Continue reading What Capacity Check? — Making Your Scrum Work
Sammy Courtright September 24, 2021 As companies get their bearings in establishing a new hybrid workforce, company leadership needs to understand that company culture is going to undergo its own transformation. When a company and its employees share the same set of strong beliefs and values, the employees are more likely to stick around, individuals … Continue reading Company Culture Health Check – 5 Questions to Ask Your New Hybrid Workforce
Aleh Barysevich May 25, 2021 Talks about the mid-June Core Web Vitals release made SEOs worry. Google states that Core Web Vitals will become a ranking factor, but doesn’t say a thing about how important this factor will be. Still, when it comes to ranking, it’s always better to optimize anything that could somehow affect … Continue reading 5 SEO Tools to Check and Optimize Core Web Vitals
John Lincoln August 5, 2020 Thousands of articles are published online every minute. For readers, it’s hard to draw the line in the sand between what’s reliable and what’s fake (after all, false information on Twitter outweighs any efforts to correct it by about 300%). But with a new fact check schema, you can actively … Continue reading Should You Add Fact Check Schema To Your Website?
As the march towards Christmas continues, consumers are shopping their emails for relevant discounts and offers. Jennifer Cannon on December 10, 2019 Brick-and-mortar shops aren’t the only things that are overcrowded these days. While the countdown to Christmas is quickly winding down, many email marketers are consistently pumping out reminders to their subscribers and customers … Continue reading Most consumers check email for holiday deals, but conversion doesn’t come easy
Jake Rheude — October 4, 2019 Follow @jakerheude It’s finally October, the pumpkin spice lattes are out in force, and Black Friday will be here before you know it. Which is great for most businesses because it means more sales, but also the not-so-great possibility of either under or over-estimating how much inventory to stock … Continue reading 3 Inventory Management Metrics for Your Small Business Needs to Check Before the Holidays Begin
