Tag Archives: Build

How to build trust and loyalty in retail with reception marketing

Here’s how retail brands can connect with consumers by delivering valuable content whenever and wherever they need it. RJ Licata on February 28, 2024 The consumer experience has fully evolved from anonymously transactional to personally helpful. Retail brands must seamlessly mesh into and be present throughout the customer journey to remain useful to consumers. They … Continue reading How to build trust and loyalty in retail with reception marketing

The quest to build more accessible music tech for blind and visually impaired artists

  By Janko Roettgers February 09, 2024 Stevie Wonder. Ray Charles. Andrea Bocelli. If you were to ask a random person to name a blind musician, one of those three would almost inevitably come up. Ask that same person about up-and-coming blind musicians, and they’ll likely draw a blank.  That’s no accident, according to Athan … Continue reading The quest to build more accessible music tech for blind and visually impaired artists

How to build customer trust through data privacy and security

Data drives business, but breaches drive customers away. Learn how to balance data collection and security to build consumer trust. Shama Hyder on January 30, 2024 Advancements in data and technology are meant to make our lives easier. Martech promises task automation, optimized workflows and improved digital experiences, but it also creates opportunities for bad … Continue reading How to build customer trust through data privacy and security

7 ways to build cultural intelligence and become a more inclusive leader

  By Colette Phillips January 22, 2024 There are many culture gaps among the Black, brown, and white experiences that whites often don’t even realize. Cultural intelligence can help us bridge those gaps. Institutions can use cultural intelligence not simply as a communications tool, but also to improve practices and make them more inclusive.  For … Continue reading 7 ways to build cultural intelligence and become a more inclusive leader

Decoding generative AI: How to build a basic genAI strategy for your marketing organization

Get started on building a basic AI strategy by identifying opportunities and objectives, your internal user base and KPIs. Lisa Peyton on January 2, 2024 A few days ago, I joined a virtual holiday happy hour event with my best friend from college, Will, and our close mutual friend, Erin. Erin is a seasoned PR … Continue reading Decoding generative AI: How to build a basic genAI strategy for your marketing organization

Collective Community Recommendations Drive Influence, Build Brand Loyalty

Collective Community Recommendations Drive Influence, Build Brand Loyalty by Laurie Sullivan  @lauriesullivan, June 30, 2023 On average two people each second ask Reddit communities for a recommendation, and they receive an average of 19 responses in return. Community recommendations at Reddit, YouTube, Yelp, TikTok and other sites can also build loyalty for brands. These sites have become … Continue reading Collective Community Recommendations Drive Influence, Build Brand Loyalty