Steven Imke May 18, 2021 New research shows that most business planning advice is wrong, More successful local services and infrastructure companies are adapting to the changing business climate by abandoning classic business planning and applying more effectual logic and principles to start their business. Entrepreneurship has changed in recent years. As a result, you … Continue reading Why Being Told You Need a Business Plan May Be Bad Advice
Veronica Krieg May 17, 2021 When contact centers turned on disaster recovery mode last year, it was next to impossible to send agents home with a clear strategy for helping customers. Customer demands heightened as anxiety engulfed the population. And agent attention was split between a home filled with pets, kids, spouses, roommates and everything … Continue reading How to Fix Your Top Work From Home Call Center Challenges (Advice from 16 CX Experts)
Julie Hansen March 16, 2021 Stanford University recently published an interesting study on the causes of ‘Zoom Fatigue.’ Researchers identified four main causes, one being: *Excessive amounts of close-up eye contact is highly intense While I don’t disagree with the study’s overall conclusion, I do disagree with the advice springing up around it suggesting people … Continue reading Sellers Beware! Misleading Advice on Zoom Fatigue
Tom-Chris Emewulu March 3, 2021 PayPal disputes can suck the life out of your business if you don’t handle them properly. Before we dive into excavating the tips and strategies that can help you respond to PayPal disputes better, you need to know the definition of the terms in focus. The word, Dispute came from … Continue reading This Is the Most Insightful PayPal Disputes Response Advice You Will Find on the Internet
Tom-Chris Emewulu February 21, 2021 Many e-commerce merchants think SaaS chargebacks are unwinnable. But with the proven hacks in this article, you can comfortably stop SaaS chargebacks from ruining your company. Three key indices drive the new wave of the Software-as-a-Service (SaaS) revolution: accessibility, functionality, and versatility. The promise of agile delivery and cost-efficiency makes … Continue reading Here’s the Best Advice on How to Stop SaaS Chargebacks From Ruining Your Business
Madeleine Wilson September 1, 2020 If we’ve learned anything in 2020, it’s that flexibility is key to being a strong product manager – especially when it comes to the mobile experience. Customer behaviors and preferences are shifting daily – as are their emotions. For many mobile product managers, their biggest goal is to create a … Continue reading Key Advice and Strategies for Mobile Product Managers
JoAnn Corley — May 22, 2020 There is nothing new under the sun…ever heard that phrase. It from a biblical passage, Ecc. 1:9. Well, in the time of Covid, you might be thinking…is that true now? These are unprecedented times. We’re entering into a new normal (not a fan of that phrase)…but ok, yes things … Continue reading My Advice During COVID: Hang on to What’s Certain
Nicole Krug — February 27, 2020 Blogging for SEO is full of challenges: what to write about, what keywords to use, structuring your post with images and headers. You know there are a lot of things to consider, but one thing many people don’t stop to consider is whether they’re using the blog categories and … Continue reading 5 Pieces of Advice for Using Categories and Tags on Your Blog
Jennifer Passini — February 11, 2020 Preparing Your Employees For Success My daughter is getting ready to start her first job. She is fifteen and will be working in a sporting goods store. Overall, it is a good first job. She is sporty and knows the lingo, she’s hungry to start making her own money, … Continue reading Advice to Employers
Oliver Peterson — January 9, 2020 Perhaps you’ve heard about checklists. Perhaps you know someone who uses checklist templates. Who knows, you may even have a simple checklist template or two you use in your own business. Chances are, if you clicked this link, you’re interested in learning about simple checklist templates. Or specifically, how … Continue reading Simple Checklist Templates to Use Every Day: Advice from Top Executives
