Tag Archives: Abandoned

How to Stop Abandoned Calls From Ruining Your Customer Satisfaction and Toppling Your Other Call Center Metrics

Ellen Christenberry December 13, 2020 A company recently charged me for a duplicate purchase I didn’t make. I knew if I didn’t jump on a call with customer service right then and there, I’d likely forget (or procrastinate) until it was too late and I couldn’t get the charges removed. So, I dropped everything I … Continue reading How to Stop Abandoned Calls From Ruining Your Customer Satisfaction and Toppling Your Other Call Center Metrics

How to Increase Your Revenue With Abandoned Cart Emails

Michael Jung November 29, 2020 Do you know that as many as 80% of online shopping carts get abandoned before customers buy their items from an ecommerce site? Why do customers abandon their carts? Different reasons. Maybe the website crashed before they could finalize their purchase. Perhaps they found the checkout process too complex or … Continue reading How to Increase Your Revenue With Abandoned Cart Emails

Abandoned Cart Email Offers: What We Learned from 1,000 Ecommerce Brands

Mike Arsenault — November 25, 2019 Cart abandonment is a huge issue in ecommerce. So cart abandonment emails are often a top revenue generator. And discounts and offers within those emails are proven tactics for increasing conversions. All standard wisdom. But we wanted to see how ecommerce brands deployed their offers. Are “best practices” for … Continue reading Abandoned Cart Email Offers: What We Learned from 1,000 Ecommerce Brands

How to Use YouTube Ads to Recover Abandoned Carts in 6 Steps

Nicole Blanckenberg — August 30, 2019 Follow @https://twitter.com/NicoleBlancken — August 30, 2019 What if we told you that you’re leaving money on the table and that your remarketing strategy to recover these sales is incomplete? That’s where an intermediate abandoned cart YouTube ad strategy comes in. AKA: YouTube remarketing ads. YouTube is the most underused … Continue reading How to Use YouTube Ads to Recover Abandoned Carts in 6 Steps

How to Create an Abandoned Cart Email Strategy (Without Being Pushy)

Kevin George — December 26, 2018 Follow @imkevin_monk — December 26, 2018 Reflect on this. The discount that you got (December 26, 2018) from your favorite retail brand is not because they suddenly fell in love with you. Strip away the layers from any brand or business that you have interacted or are going to … Continue reading How to Create an Abandoned Cart Email Strategy (Without Being Pushy)

How to Get More Unique Customers With Crazy-Effective Abandoned Cart Emails

Lianna Patch — October 20, 2017 — October 20, 2017 Quick quiz: How many times today have you been in the middle of doing something, gotten a notification or an email or a text or just gotten plain ol’ distracted… and forgotten to finish what you started? I’m guessing it’s happened at least once today. … Continue reading How to Get More Unique Customers With Crazy-Effective Abandoned Cart Emails