— June 14, 2019
How many of you have stuck to your New Year’s Resolutions? Many of us start the year with lofty goals for lead generation, but by the time Q2 ends, we become disillusioned with how much work is left to go. Maybe we don’t see the progress that we wanted, and we consider giving up entirely.
But all hope isn’t lost! Even if you didn’t see the lead gen growth that you wanted in the first or second quarters, there’s still plenty of time to meet and even exceed your goals.
Referrals are a great source of lead generation. In fact, they produce a higher quality of lead, with more of a focus on building connections as opposed to just cold calling. But even referral channels aren’t foolproof — you need to do them correctly if you want to see results. Here are five ways that you can supercharge your lead generation.
Know where you stand
How can you fix your lead generation if you don’t know what’s broken? It’s helpful to compare yourself against industry benchmarks to see how you stack up. As referenced in some of our annual benchmark reports, the kind of performance you can expect from referral partners is not the same kind of performance you can expect from customers. Make sure that you are comparing “like for like” when optimizing your program is key.. Once you do that, you can see where your programs exceed expectations and where there’s room for improvement.
Rethink where your leads are coming from
The quality of the lead is often determined by the source of the lead. This is why referrals are such a good option, but it goes even further than that. For example, a message on social media is an easy way to give a referral, but it isn’t always the most effective — only one percent of social media leads from customers convert, and nearly none from referral partners do. For example, social media is a great way to drive awareness through referral partners, but social generated leads tend to convert at a lower rate as compared to lead suggestion tools. Furthermore, verbal referrals are consistently the most successful. By empowering the right referrals sources with the right tools, you can greatly improve lead generation.
Engage your sales team
Sales involvement in a referral program is the secret ingredient to successful lead generation. In customer referral programs, lead quality increases 17 percent with sales involvement, and in partner referral programs it increases by 10 percent. Developing a formal sales engagement plan, then, might be beneficial to increasing the number of leads generated. Focus on making it easy for your sales team to get involved. This will help them actually get excited about providing referrals, which will increase lead gen!
Rethink your Incentives
Incentives encourage action. But there’s a big difference between an incentive that’s good, and one that either doesn’t produce the right results or isn’t cost effective enough to sustain itself. Calculating the right incentives is often the deciding factor in the success of your program.But when done correctly, great incentives will encourage repeat referrals, and can get more people generating leads than ever before.
All of these tips are great, but they often aren’t realistic for busy business owners. Who has time to be constantly tracking metrics, encouraging verbal referrals, engaging sales teams and handing out incentives? That’s why more people are turning to automated referral channels managed at scale. These are easy to adjust as needed, and they stay running without constant supervision! Best of all, they’re easy for partners and customers alike to use — ensuring that businesses see more lead generation, and more revenue growth.