Rosalind Henshell
Effective Email Marketing in 5 Easy Steps.
Email is still one of the best ways to keep in touch with both your customer base and people who are interested in your business but who may not be customers yet. We’ve all received countless business newsletters, some good, some terrible and many that don’t get read at all.
So how do you make sure that the email updates you send from your business fall into the “great” category?
Create Compelling Content
The first thing you need in order to conduct a successful email campaign is some fabulously written copy. Regardless of your subject matter, there are four elements that you need to nail.
- A Compelling Subject Line: This is what entices your readers to open the email. You have one short
line to get your point across and convince someone that your message is worth reading. Think of how many emails land in your inbox every day, and how many of those you open. What is it that makes you click?
- One Central Idea: People are busy, so don’t confuse them or waste their time with multiple or scattered thoughts. Make sure that after reading you email, there will be no doubt in anyone’s mind as to what you were talking about.
- A Clear Call to action: Why are you sending this email? No matter how compelling your subject line, and how concise your point it, if you’re not asking people to do anything after reading your message, there is virtually no point in sending the mail. Do you want people to watch a video? Click through to your website? Reply with a comment? Whatever action you want them to take, make sure you ask them to do it in a way that leaves no confusion.
- Relevant to Your Audience: This should go without saying. If people have signed up to your mailing list to hear news and updates about your business, don’t send them photos of your Cat (unless your business is cat related…) Keep your newsletters on topics around what your audience expect to hear about from you – otherwise you will not hold their attention for very long.
Make It Look Professional
If you’re sending out a newsletter, or a group marketing email then you must make sure that your email looks professional rather than spammy. There is no excuse to just write the email in your regular mail format and copy and paste everyone’s email addresses into the BCC line, or even worse, the CC line.
There are plenty of mail programs out there that allow you to make smart email newsletters, or to prepare any other kind of group mailing and these are often easy to use and relatively inexpensive. If you’re not sure where to start take a look at Mailchimp, iContact or Aweber.
Ensure Compatibility
Don’t assume that just because when you check the newsletter on your own browser that it will look exactly the same and perfect to all other readers – it’s often not the case. There are so many options for people when it comes to different web browsers, and the different email packages that your list are using themselves may also format your email differently. There’s also more chance that people will read your email from their smart phone than from their desktop, so make sure your message is mobile optimised.
It’s also wise to give people the option to view the email in either HTML or Text format. Finally do your best to ensure that your email won’t end up in their spam filter by running it through a spam analysis checker.
Know Your Audience
If you want to stay on the good side of your audience then adopt a policy of “one size does not fit all” when it comes to your email updates. This might mean you have to keep several different email lists and send slightly different messages to each one. For example, you might want to send a certain offer to customers who are on you database to thank them for their loyalty, or to let them know of a new service you’re offering before the general public see it. Alternatively, you might want to have a different welcome offer for prospective customers who have signed up through your website.
Track and Analyse
Being able to track and subsequently analyse everything that you send out means that you can get a great understanding of what works and what doesn’t. Every time you send something out, compare it to your previous message. You’ll be able to build up a picture of what headlines work the best to get people to open your mail, what topics people respond best to and more. Good analytics can tell you which links in your emails are getting the most attention, and which ones you may need to tweak in order to get them to work for you. You should also pay attention to the number of emails that bounce, and if necessary remove them from your list.
What is your most effective tip when it comes to Email Marketing?
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