Daily Archives: May 7, 2017

5 Tips for Moving the Middle with Your Incentive Programs

Cord Himelstein — April 19, 2017 Follow @mcfrecognition— April 19, 2017 Companies used to embrace the idea of showering top performers with praise and rewards as a way to boost productivity. The general thinking was that since these employees want to be here, they will work harder with less encouragement. However it can become difficult … Continue reading 5 Tips for Moving the Middle with Your Incentive Programs

Going global: Common sense considerations too commonly ignored

If you only advertise in the United States, you’re missing out on billions of potential customers. But before you enter the international PPC market, consider this advice from columnist Brendan McGonigle. Brendan McGonigle on April 18, 2017   The profession of a paid advertising specialist is one of circular efforts; any declaration of success is … Continue reading Going global: Common sense considerations too commonly ignored

10 Important Customer Service Skills (and How to Identify Them)

Vitaliy Verbenko — April 18, 2017 Follow @helpracing— April 18, 2017 If you’ve ever hired for a customer service position, you know how important it is to settle on the right candidate. And since customer service employees are the face and voice of your brand, it’s definitely something that you can’t afford to get wrong. … Continue reading 10 Important Customer Service Skills (and How to Identify Them)