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Move from reactive to proactive customer service
Hi, Welcome Welcome back October 10, 2025 Move from reactive to proactive customer service Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible thanks to technological innovation. And as it shifts, we’re moving beyond the age of … Continue reading Move from reactive to proactive customer service
OpenAI Tests Political Bias In ChatGPT
OpenAI Tests Political Bias In ChatGPT by Laurie Sullivan , Staff Writer, October 10, 2025 OpenAI is testing political bias in ChatGPT and its models’ ability to remain objective by mirroring real-world uses. About 500 prompts spanning 100 topics and varying political slants were used to determine whether bias exists, under what conditions it emerges, … Continue reading OpenAI Tests Political Bias In ChatGPT
Markets and crypto are down today. Why these stocks are an unusual exception
October 10, 2025 Markets and crypto are down today. Why these stocks are an unusual exception Trump spats with China over export controls of rare earth minerals, threatening ‘massive increase of tariffs’ and triggering a widespread market sell-off.
Zeta Global unveils ‘superintelligent,’ natural language AI agent
Athena from Zeta brings voice-powered intelligence straight into marketing workflows. Mike Pastore on October 10, 2025 Zeta Global introduced a natural language AI agent this week, personalizing the digital workspace for marketers using the Zeta platform. Known as Athena by Zeta, the company calls it a “superintelligent” agent with access to Zeta’s data cloud … Continue reading Zeta Global unveils ‘superintelligent,’ natural language AI agent
Invisible pages, lost revenue: Why crawlability poses a huge risk by Semrush Enterprise
Are you wasting crawl budget on the wrong pages? Learn how to protect revenue with smarter crawl strategies. Semrush Enterprise on October 10, 2025 While online discussion obsesses over whether ChatGPT spells the end of Google, websites are losing revenue from a far more real and immediate problem: some of their most valuable pages … Continue reading Invisible pages, lost revenue: Why crawlability poses a huge risk by Semrush Enterprise
How to say no to extra work without looking like a slacker
October 10, 2025 How to say no to extra work without looking like a slacker When I first entered the workforce, my mantra was simple: Do whatever it takes. So when I was organizing and running programming for an event early in my career and the need for visitor transportation came up, I didn’t hesitate. … Continue reading How to say no to extra work without looking like a slacker
80% of employees say their workplace is toxic
October 10, 2025 80% of employees say their workplace is toxic This is an increase from 67% in 2024 according a survey from Monster.
Someone programmed a 65-year old computer to play Boards of Canada’s ‘Olson’
Someone programmed a 65-year old computer to play Boards of Canada’s ‘Olson’ Tracks have to be manually fed into the PDP-1 via paper tape. Ian Carlos Campbell Thu, October 9, 2025 The Programmed Data Processor-1 (PDP-1) is perhaps most recognizable as the home of Spacewar!, one of the world’s first video games, but as the … Continue reading Someone programmed a 65-year old computer to play Boards of Canada’s ‘Olson’
The pros and cons of specializing in specific martech products
MOPs practitioners have their favorite solutions, but is it a good idea to specialize in one only? Steve Petersen on October 9, 2025 Martech practitioners specialize in specific products. That’s not news. It makes sense for people to learn how to utilize a specific platform effectively. However, that’s not always ideal when putting together … Continue reading The pros and cons of specializing in specific martech products
Trust and governance in the shift to agentic transformation
October 09, 2025 Trust and governance in the shift to agentic transformation I recently had an unsettling rideshare experience. Let me paint a visual picture. You have a Tesla doing its self-driving thing, a guy just sitting in the driver’s seat “supervising,” and a terrified human (me) in the backseat looking on in horror. Finally, … Continue reading Trust and governance in the shift to agentic transformation