Tag Archives: Ways

6 Ways to Be an Understanding and Supportive Leader as You Manage a Contact Center Team During a National Cultural Movement

Veronica Krieg July 13, 2020 Author’s note: We realize racism both in and out of the workplace is an extremely difficult topic and a complex subject to approach. But, its difficulty does not give us permission to disengage. At Sharpen, we believe in equality for all people. We’re working to bring those values into an … Continue reading 6 Ways to Be an Understanding and Supportive Leader as You Manage a Contact Center Team During a National Cultural Movement →

5 Ways to Overcome the Imposter Syndrome

Alexandra Fasulo July 8, 2020 Every entrepreneur, startup founder, freelancer, and business owner knows the dreaded feeling of the imposter syndrome. It’s a psychological phenomenon in which people are unable to internalize their accomplishments, according to Psychology Today. It’s this feeling that you are posing as a “fraud” in the industry and “scamming” people that … Continue reading 5 Ways to Overcome the Imposter Syndrome →