Tag Archives: Stick

How to Stick With Good Habits Every Day by Using the “Paper Clip Strategy”

by James Clear April 20, 2016 Follow @james_clearApril 20, 2016 In 1993, a bank in Abbotsford, Canada hired a 23-year-old stock broker named Trent Dyrsmid. Dyrsmid was a rookie so nobody at the firm expected too much of his performance. Moreover, Abbotsford was still a relatively small suburb back then, tucked away in the shadow … Continue reading How to Stick With Good Habits Every Day by Using the “Paper Clip Strategy” →

How To Change Your Beliefs And Stick To Your Goals For Good

Career Development

James ClearMay 13, 2015 In one of my very first articles, I discussed a concept called identity-based habits. The basic idea is that the beliefs you have about yourself can drive your long-term behavior. Maybe you can trick yourself into going to the gym or eating healthy once or twice, but if you don’t shift … Continue reading How To Change Your Beliefs And Stick To Your Goals For Good →

3 Ways to Make Customers “Stick” Around on Your Website

Web Design Guidelines

Scott LambertMay 9, 2015 Have you ever heard of Speed Dating? It’s a group of strangers in a room moving from table to table within a prescribed time limit. The purpose of the event is to meet as many people as possible then drill down to find the ones you connect with so you can … Continue reading 3 Ways to Make Customers “Stick” Around on Your Website →

LinkedIn Headline Tip: Stick to the Facts, Avoid Superlatives

Paul GillinApril 8, 2015 A student in one recent Profitecture class sent me an interesting question, so I thought I post the answer here. “How do you find the balance between marketing yourself and sounding full of yourself?” she asked. “I think there is a thin line.” She attached a screen grab of a LinkedIn … Continue reading LinkedIn Headline Tip: Stick to the Facts, Avoid Superlatives →

Agent Autonomy: Choose The Carrot, Not The Stick

Customer Relationship Managemnet

Chow Li YingMarch 21, 2015 It’s hard to decide between the carrot and the stick when it comes to managing a customer service team.While it may be tempting to take on a authoritarian approach in handling your chat agents, sometimes the stricter regime doesn’t always guarantee greater success. In particular, the question of whether it … Continue reading Agent Autonomy: Choose The Carrot, Not The Stick →