JaeMi Pennington — December 4, 2018 — December 4, 2018 geralt / Pixabay In 1909, Harry Gordon Selfridge, founder of Selfridge’s department store in London, coined the infamous phrase, “the customer is always right.” It was meant to be a message to customers that they will get good service at his stores, but it was … Continue reading Good Client Relations Start With Good Counsel – Stop Blindly Saying ‘Yes’
Kara Perez — October 26, 2018 — October 26, 2018 Whether you’re self-employed or working for a company, we all face the same issue of time. We only have so much of it each day after all. Between our personal lives and our workloads, sometimes it slips through our fingers. Deciding which projects should get … Continue reading Why Saying ‘No’ is a Smart Business Decision
Establishing a baseline and understanding historical trends helps forecast traffic trends and alerts you when traffic changes. Contributor Simon Heseltine lists steps you can take to predict incoming traffic and changes to your site. Simon Heseltine on July 23, 2018 Have you ever had this conversation with someone from upper management? Boss: “If we implement … Continue reading How to project SEO traffic levels and avoid saying, ‘It depends’
Amanda Abella — May 16, 2018 — May 16, 2018 There will come a time when you, as the business owner, need to start saying no. It’s far too often than I see business owners running themselves ragged for projects that don’t make them money. Or, I see them taking deals that, quite frankly, are … Continue reading 4 Ways to Take Back Your Time By Saying No
Warren Knight — March 23, 2018 Follow @warrenknight — March 23, 2018 Did you know that 88% of the online population will take time out of their day to read reviews about a business online? As a business owner, it is so important that you are monitoring your online reputation, and understanding what is being … Continue reading What Are People Saying About Your Business?
Kara Perez — March 2, 2018 — March 2, 2018 rawpixel / Pixabay When you start your own thing, be it a blog or a brick and mortar store, people will take notice. If you create even just a little bit of momentum for yourself you’ll notice that other people and companies want to get … Continue reading What Kind of Promotion Is Worth Saying Yes To As a Small Business Owner?
Thanks to AI and intent data, marketers have the opportunity to align with their sales teams better than ever before. Columnist Peter Isaacson outlines the steps marketers can take to get there. Peter Isaacson on January 19, 2018 One of the best things about my job is that I sit right near our … Continue reading Aligning with sales: Stop saying and start doing in 2018
Contributor AJ Wilcox bucks the conventional wisdom and outlines a process for maximizing ROI for your LinkedIn Ads. AJ Wilcox on December 29, 2016 While consulting with companies on their LinkedIn advertising initiatives, I routinely get asked, “How should I bid? CPM or CPC?” I very quickly noticed that my response is very different from … Continue reading LinkedIn Ads: CPC vs. CPM bidding — Stop saying, ‘It depends on your goals’
by Sean Pomeroy Follow @Sean_PomeroySeptember 27, 2016 Employee engagement is a workplace concept that refers to how committed employees are to their organization’s goals and values, and how motivated they are to contribute to the organization’s success. Research has shown that highly engaged employees: Are more customer focused, more creative at work, and take less … Continue reading Saying “I Do” to Employee Engagement – It’s a Long-Term Commitment That Starts With Recruiting
by Kathi Miller-Miller May 25, 2016 Follow @KathimilleMay 25, 2016 Picture this…you’re in a meeting with several respected co-workers, your boss and your bosses boss. The meeting was billed as a brainstorming session to solve the latest problem that’s keeping everyone up at night. You all take your seats and listen intently as the boss … Continue reading 6 Reasons Saying “No” Can Be Fantastic For Your Career!