By Stephanie Vozza September 19, 2022 If you have an iPhone, Apple’s weekly Screen Time report can be eye-opening. Did I really pick up my phone 36 times and spend 7 hours on social media? You might be tempted to blame the phone as the cause of your distraction, especially if you have notifications enabled. … Continue reading Want to stop endlessly scrolling on your phone? Do this
By Christopher Zara September 14, 2022 Our long national nightmare may not be over yet for millions of Americans who are still waiting for the Internal Revenue Service (IRS) to process their tax returns, but at least help is on the way. That’s the newest message from Erin Collins, the national taxpayer advocate, who … Continue reading IRS paper backlog and horrendous phone service are top priorities with new funding, TAS says
Nothing Phone 1 review: A remarkable-looking midrange Android phone Nothing makes a flashy case for more smartphone options. M. Smith @thatmatsmith Hardware Software Cameras Wrap-up When I first pulled the Nothing Phone 1 from its slender retail box, I just stared at it, flipped it over in my hand and scrutinized the see-through bits and … Continue reading Dbrand’s ‘Something’ skins make your phone look like a Nothing Phone 1
Nicholas Ruggieri July 27, 2021 For years, our team spent our days in a cluttered, cramped office space in New York. It was the heart of our operations and what kept us on track, or so we thought. We were hunting for a larger space to accommodate a growing team when the pandemic hit and … Continue reading The Art of Good Remote Work Communications: Learn When to Pick up the Phone
Customer Service Tips for the Phone Any business, large or small, has a phone but with the advent of the internet and smartphones that can do anything at the touch of a button, it can be easy to forget the importance of etiquette and customer service when answering a business phone. Because it seems so … Continue reading Customer Service Tips for the Phone
Chris Christoff September 28, 2020 Do you want to get more phone calls from your website? Getting people to pick up the phone and call your business can be a struggle today; everyone is used to the convenience of emailing a business right from their smartphone or sending them a message on social media. With … Continue reading How to Get More Phone Calls From Your Website
People Still Search For Local Businesses, Phone Calls On Rise by Laurie Sullivan @lauriesullivan, April 17, 2020 Marketers shouldn’t assume local searches have tanked. Data released Friday shows that local impressions fell a mere 10% between mid-January and mid-March. Greg Sterling, VP of insights at Uberall, believes this is due to the management of a … Continue reading People Still Search For Local Businesses, Phone Calls On Rise
The call isn’t dead, just unsolicited calling. Greg Sterling on August 20, 2019 There’s an ongoing debate about the role of telephone sales and whether they’re effective anymore. Many pundits have long asserted that “cold calling is dead,” but is any form of outcalling or inside sales effective now? Declining success rates. A new survey … Continue reading Don’t call me: Nearly 90% of customers won’t answer the phone anymore [Study]
Heidi Daitch — August 19, 2019 — August 19, 2019 Using Your Phone as Your Wallet If you are a frequent Starbucks visitor, you may have been an early adopter of the Starbucks app and been quickly introduced to mobile payments, or the “pay with your phone in-store” concept, when it was launched in 2011. … Continue reading Are Mobile Payments Right for You? Stay Safe When Paying with Your Phone
New research produced by Drift and SurveyMonkey Audience shows increasing shift in consumer expectations when it comes to communicating with brands. Jennifer Cannon on July 17, 2019 Conversational marketing technology, including chatbots, has exploded across the martech industry over the past 18 months, and consumer expectations are reflecting its impact. Findings from a recent survey … Continue reading Email and phone communications dominate conversational martech, but chat isn’t far behind
