Tag Archives: people

The Business Case for HR Software and People Analytics

Meredith Wholley — February 27, 2020 People Analytics and Talent Management are not new terms in the HR industry. Placing focus on strategic goals and data-driven methods helps study the processes, challenges, successes, and traits of the people at your organization. When dealing with human capital, making decisions based on analytics and data helps improve … Continue reading The Business Case for HR Software and People Analytics

People skills vs. martech skills: You don’t have to choose

As marketing technology continues to evolve, how should marketers approach their careers? Jennifer Cannon on February 20, 2020 As marketing technology continues to underpin nearly every aspect of our work, marketers have to juggle efforts to not only become more adept at using martech, but to give ample focus to developing the people skills that … Continue reading People skills vs. martech skills: You don’t have to choose

A Guide to Change Management in Your Contact Center: 4 Strategies to Align People and Processes as You Move your Tech to the Cloud and Mature your Systems this Year

Veronica Krieg — January 10, 2020 More than 80% of CX professionals said they were starting or in the middle of a digital transformation project in 2019. And, the focal point for these transformative moves is improving customer experience. As disruptors and new competitors emerge in markets, companies continue to seek out ways to level … Continue reading A Guide to Change Management in Your Contact Center: 4 Strategies to Align People and Processes as You Move your Tech to the Cloud and Mature your Systems this Year

15 Simple Ways to Make Your Business More Accessible to People With Disabilities

Young Entrepreneur Council — December 18, 2019 Follow @YEC It is remarkably important for businesses to be inclusive and accommodating to people with disabilities. To learn more about what businesses can do — whether it involves store or office setup, hiring, site design or even simple outreach — see what members of the Young Entrepreneur … Continue reading 15 Simple Ways to Make Your Business More Accessible to People With Disabilities

How to Use Facilitation to Help People See What They Don’t See

Liz Kislik — December 15, 2019 Follow @lizkislik Recently, on the Relatable Leader podcast, the warm and engaging host Catherine Goggia asked me about how employees can put issues on the table and confront problems in ways that maximize progress while minimizing unproductive conflict and defensiveness. One of the approaches I described involves using a … Continue reading How to Use Facilitation to Help People See What They Don’t See