Tag Archives: Past

Evolution of Ecommerce – A Glimpse of Its Past, Present, and Future

Evolution of Ecommerce – A Glimpse of Its Past, Present, and Future Noor Moore / 30 Apr 2022   With the developments in the internet, eCommerce and the way we sell goods and services online are changing at all times. Merchants and retailers are investing in eCommerce website development to boost their sales with no … Continue reading Evolution of Ecommerce – A Glimpse of Its Past, Present, and Future

We Need to Build on the Lessons of the Past 2 Years As We Enter a New One

Mark Roberts January 20, 2022 Who thought we would still be facing a seemingly never-ending pandemic after two years? We’re faced with a reality few predicted, and even fewer wanted. As I’ve noted previously, businesses have persevered throughout the pandemic and found new paths to success. It’s commendable, and we need to continue that momentum … Continue reading We Need to Build on the Lessons of the Past 2 Years As We Enter a New One

83% Of Retail Customers Increased Interactions With Amazon In Past Year, Survey Finds

83% Of Retail Customers Increased Interactions With Amazon In Past Year, Survey Finds by Laurie Sullivan , Staff Writer @lauriesullivan, January 26, 2022 Retailers have leaned on search engines to reach consumers for years, but despite all the spending, the vast majority participating in a report released today by RSR Research and Coveo say they do … Continue reading 83% Of Retail Customers Increased Interactions With Amazon In Past Year, Survey Finds

We Need to Build on the Lessons of the Past 2 Years As We Enter a New One

Mark Roberts January 20, 2022 Who thought we would still be facing a seemingly never-ending pandemic after two years? We’re faced with a reality few predicted, and even fewer wanted. As I’ve noted previously, businesses have persevered throughout the pandemic and found new paths to success. It’s commendable, and we need to continue that momentum … Continue reading We Need to Build on the Lessons of the Past 2 Years As We Enter a New One

Call Volume Forecasting: Predicting the Future from an Unusual Past

Sean Miller September 27, 2021 Call volume forecasts are inarguably an essential tool in the successful delivery of customer care excellence. Your program’s forecast is the map that tells you where to go based on where you’ve been. Without it, you’re lost at sea. With it, you’re one significant step closer to delivering an exceptional … Continue reading Call Volume Forecasting: Predicting the Future from an Unusual Past

Breaking Down Barriers — How Traditional Company Divisions Are a Thing of the Past

Omri Dekalo January 18, 2021 Free-Photos / Pixabay As workforce trends continue to shift and evolve, companies must now consider not only how they will prepare for 2021, but for the next decade. Advanced technologies and generational change are already accelerating a new way of thinking in the organization of companies. A shortage of skilled … Continue reading Breaking Down Barriers — How Traditional Company Divisions Are a Thing of the Past

Get past the hype and into the nitty-gritty of SEO platforms for enterprises

When breezy overviews of free tools just won’t cut it. Pamela Parker on March 25, 2020 Search for “tools for SEO” and, among the results, you’ll find “29 best free tools,” “the top [number goes here] SEO tools you should be using,” and many many more headlines following this formula. But if you’re serious about … Continue reading Get past the hype and into the nitty-gritty of SEO platforms for enterprises

How to Get Past the Gatekeeper [A Guide to Getting Contact with Decision Makers]

Josh Slone — January 1, 2020 Follow @Josh_Slone Reaching an important decision maker directly is always a challenge. They usually have people employed to take their calls to filter out sales reps and anyone else not deemed to be directly important. These are the Gatekeepers. Your sales success depends on knowing how to get past … Continue reading How to Get Past the Gatekeeper [A Guide to Getting Contact with Decision Makers]

By the Tech: The Future of Work is Starting to Look a Lot Like the Past

Stefan Palios — November 18, 2019 Process at work was the innovation of the 19th and early 20th century. During the Industrial Revolution, the biggest compliment you could pay an entrepreneur was to say their business ran like a well-oiled machine. Each part did one specific thing over and over again. The same went for … Continue reading By the Tech: The Future of Work is Starting to Look a Lot Like the Past