Enhanced collaboration functionality for engagement/commerce and customer service is included in the latest Salesforce release. Joe Anzalone on January 18, 2023 Salesforce’s Winter ‘23 Release Notes were 700-plus pages long. This business executive’s guide summarizes the new features that, if successfully implemented, can impact your business. Marketing, Loyalty Programs and Customer Service features from the … Continue reading Salesforce winter 2023 release: The business executive’s guide
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Twitter has reportedly laid off part of its infrastructure team
Twitter has reportedly dismissed Elon Musk’s personal lawyer Igor Bonifacic @igorbonifacic In one of his first all-hands meetings after taking over the company in October, Elon Musk told Twitter employees the website’s financial position was dire, warning bankruptcy was “not out of question.” Since then, it appears the situation at Twitter has become more … Continue reading Twitter has reportedly laid off part of its infrastructure team
GA4 Setup Assistant part 2: Getting started with Google Analytics 4
This GA4 assistant has tools to select goals you want to import, copy Google Ads links and add users who can access your current property. Constantine von Hoffman on October 24, 2022 Working with Colleen Harris, head of business intelligence and reporting strategy at Sincro, we’re putting together a guide to getting started with Google … Continue reading GA4 Setup Assistant part 2: Getting started with Google Analytics 4
How to make web accessibility a part of digital marketing efforts
Accessibility experts share tips for digital marketing teams on how to make campaigns more accessible to people with disabilities. Alan K’necht on October 24, 2022 After being diagnosed with dyslexia in the final semester of my undergraduate degree nearly 40 years ago, the issue of accessibility has always been on my mind. I think of … Continue reading How to make web accessibility a part of digital marketing efforts
GA4 Setup Assistant part 1: Getting started with Google Analytics 4
The GA4 Setup Assistant in Universal Analytics will help you migrate to the new tool if you manage the tags correctly. Constantine von Hoffman on October 17, 2022 Working with Colleen Harris, head of business intelligence and reporting strategy at Sincro, we’re putting together a guide to getting started with Google Analytics 4. This is … Continue reading GA4 Setup Assistant part 1: Getting started with Google Analytics 4
An incredibly brief guide to shifting marketing offshore: Part 2
How to decide which marketing tasks can be offshored and which can’t. Spence Darrington on September 19, 2022 The first part of this guide can be found here. In Part I of this article we explored Context vs. Skill as it applies to marketing tasks. Tasks requiring higher levels of cultural context and skills are … Continue reading An incredibly brief guide to shifting marketing offshore: Part 2
Governing AI: What part should marketing play?
With artificial intelligence (AI)/machine learning (ML) models being developed for all kinds of marketing problems, what part should marketing play in developing and monitoring the applications that serve them? Theresa Kushner on August 9, 2022 If you have an artificial intelligence program, you also have a committee, team, or body that is providing governance over … Continue reading Governing AI: What part should marketing play?
Labor strikes have doubled in the past year. Is high inflation part of the reason?
By Sam Becker June 23, 2022 High inflation and worries about economic contraction are stunting the markets but proving to be catalysts for growth in one area: an interest in striking and unionizing. The number of strikes between January and May 2022 is double that of last year, according to data … Continue reading Labor strikes have doubled in the past year. Is high inflation part of the reason?
Facebook issues $397 checks to Illinois residents as part of class-action lawsuit
Facebook issues $397 checks to Illinois residents as part of class-action lawsuit The social media giant agreed to settle a lawsuit over its use of facial recognition. A. Khalid @askhalid May 18th, 2022 Dado Ruvic / reuters More than a million Illinois residents will receive a $397 settlement payment from Facebook this week, thanks to … Continue reading Facebook issues $397 checks to Illinois residents as part of class-action lawsuit
Logistics is a huge part of CX
We look back to far-sighted comments on the supply chain from October 2020. Kim Davis on December 10, 2021 Good morning, Marketers, and we knew this supply chain problem was coming Writing a story that confirms shoppers are right to worry about being able to get gifts delivered on time this holiday season — or … Continue reading Logistics is a huge part of CX