Tag Archives: next

7 Simple Strategies to Take Your Social Media Customer Support to the Next Level for Happier Customers

Ellen Christenberry January 19, 2021 Social media consumes a lot of our waking hours, whether or not we intend it to (I mean, those memes aren’t going to chuckle at themselves). Especially in the COVID era, people seek connection and search for information on social media more than ever. In fact, people around the globe … Continue reading 7 Simple Strategies to Take Your Social Media Customer Support to the Next Level for Happier Customers

12 Statistics to Inspire You to Take the Next Steps (Big or Small) and Move Your Call Center to the Cloud

Veronica Krieg January 11, 2021 As many as 20% of Fortune 500 companies won’t make it through 2021 in one piece. Saddled with technical debt and bureaucratic processes that slow down decision-making, Forrester predicts many top-tier companies will sell off pieces of their business or merge with others to stay viable. The unexpected challenges of … Continue reading 12 Statistics to Inspire You to Take the Next Steps (Big or Small) and Move Your Call Center to the Cloud

How Much Does a Website Cost? How to Budget For Your Next Business Website

Andy Woods October 23, 2020 Website prices can vary wildly from free, to millions of pounds. The range and variation of production, functionality, design, and performance are pretty darn incredible. But it all depends on what you need your website to do for your organisation. This article focuses on how to budget for a typical … Continue reading How Much Does a Website Cost? How to Budget For Your Next Business Website

Uberall, Next Door Integrate To Boost ‘Near Me’ Marketing For Local Businesses

Uberall, Nextdoor Integrate To Boost ‘Near Me’ Marketing For Local Businesses by Laurie Sullivan  @lauriesullivan, October 6, 2020 Uberall, a platform known for helping companies improve on their local and “near me” searches and experiences, has announced a partnership with the neighborhood app Nextdoor to improve on the local business visibility for consumers. The news, … Continue reading Uberall, Next Door Integrate To Boost ‘Near Me’ Marketing For Local Businesses

Next on Live with Search Engine Land: CCPA Enforcement Has Arrived, What Marketers Need to Know

The California Attorney General estimates compliance costs could reach $55 billion. Kathy Bushman on June 29, 2020 On Thursday, July 2, Search Engine Land contributing editor, Greg Sterling, will host a discussion about, who CCPA applies to, basic compliance rules (and penalties) and how software can help manage CCPA’s reporting requirements. The California Consumer Privacy … Continue reading Next on Live with Search Engine Land: CCPA Enforcement Has Arrived, What Marketers Need to Know

Is Cross-Border the Next Frontier for Ecommerce Businesses?

Nicholas Shaw — June 6, 2020 Cross-border e-commerce has gained a large momentum due to customers buying products from other countries. There are many reasons why consumers would choose to buy from another country. Some of the reasons are shipping options, payment methods, product quality, and more. Since online customers can choose their sellers anywhere … Continue reading Is Cross-Border the Next Frontier for Ecommerce Businesses?