Tag Archives: Management

Social Media Management: A Crash Course in Being a Facebook Admin

Anna Izenman — September 18, 2019 — September 18, 2019 Does your company have a Facebook page? With almost 80 percent of online Americans actively browsing the platform, it would be almost irresponsible not to. But as many a business owner, especially small and medium businesses, have found, social media management can quickly start to … Continue reading Social Media Management: A Crash Course in Being a Facebook Admin →

Separating Hype from Reality: Exploring AI in IT Service Management

Hutch Morzaria — September 16, 2019 Follow @cxmaster — September 16, 2019 IT service teams have been under continuous pressure about two matters for quite some time now. On the one hand, they must to do more with less. On the other, they need to deliver superior customer service and reduce downtime. We have seen … Continue reading Separating Hype from Reality: Exploring AI in IT Service Management →

8 Tips for Improving Performance Management

Rick Lepsinger — August 27, 2019 Follow @onpoint_llc — August 27, 2019 According to Deloitte’s research, 58 percent of companies don’t even believe performance management is an effective use of time. It’s not surprising then that many organizations are continually updating their performance management systems in an effort to achieve better results and improve the … Continue reading 8 Tips for Improving Performance Management →

Upcoming Knowledge Management Trends to Keep You Ahead of the Curve

Nikola Baldikov — August 23, 2019 — August 23, 2019 The most innovative businesses know that managing how they create, store and share their information is a key to their success. From intellectual property and content, to lessons learned and employee experience, managing knowledge is the cornerstone of the modern business. In reality, businesses create … Continue reading Upcoming Knowledge Management Trends to Keep You Ahead of the Curve →