Tag Archives: lessons

Customer Engagement Lessons From the Holiday Season

Manish Grover — January 13, 2017 Follow @manishgrover— January 13, 2017 Let’s start with some cool statistics to set the stage for customer engagement. The numbers are hard hitting. Online sales clearly exceeded offline sales as nicely explained here. 25% more people did not stand in early morning lines. Obviously the availability of blockbuster deals … Continue reading Customer Engagement Lessons From the Holiday Season

3 Lessons from Smaller Retailers Outperforming the Big Guys

Annie Qureshi — January 6, 2017 — January 6, 2017 It is entirely possible for a smaller firm to outperform a massive corporation. Sure, the big guys have an incredible amount of resources: people, capital, infrastructure, large client base, stellar marketing firms. But, there’s one singular advantage that a small business has. The individual that … Continue reading 3 Lessons from Smaller Retailers Outperforming the Big Guys

3 Research-Based Lessons on Media and Influencer Relations

Ashley Carlisle — December 29, 2016 — December 29, 2016 In the past, public relations professionals have gotten a bad reputation among journalists and even marketers. PR folks have been seen as spin doctors that flood the inboxes of time-starved reporters with irrelevant press releases and overly promotional content that’s of little value to anyone. … Continue reading 3 Research-Based Lessons on Media and Influencer Relations

Lessons Learned From Amazon’s Marketing Personalization

Amrit Kirpalani — December 1, 2016 Follow @amritkirpalani— December 1, 2016 How Amazon is using market Personalization It is no secret that Amazon is a force to be reckoned with when it comes to marketing personalization. Amazon dominates the e-commerce market because of its ability to personalize content to each individual across the entire customer … Continue reading Lessons Learned From Amazon’s Marketing Personalization

7 Startup Lessons to Learn from Ridesharing Companies

Christopher Jan Benitez — December 2, 2016 Follow @christopherjanb— December 2, 2016 Image taken from Pixabay Transportation is one of the historical backbones that supported the human civilization. And just when people thought transportation technology had reached its limit, ridesharing apps were invented. Although taxis have been doing the same thing for generations, the genius … Continue reading 7 Startup Lessons to Learn from Ridesharing Companies

Lessons learned from Black Friday and Cyber Monday: Retailers must be open to change

Look at how consumers really feel about Black Friday and take their sentiments into account for your rest-of-the-season marketing. Columnist John Donnelly III shares social media insights related to the annual brick-and-mortar mainstay. John Donnelly III on November 29, 2016 at 11:06 am It’s almost hard to remember at this point, but it wasn’t long … Continue reading Lessons learned from Black Friday and Cyber Monday: Retailers must be open to change