Tag Archives: Leader

4 Ways to Become a More Empathetic Leader

Timothy Carter August 28, 2020 Being a good leader requires a proprietary blend of hard skills and soft skills. And while we often focus on the hard/technical skills, it’s just as important to develop the softer ones. Because it’s within this realm that great leadership is forged. In particular, there’s one soft skill that we … Continue reading 4 Ways to Become a More Empathetic Leader →

Great Leaders are Made, Not Born: 4 Strategies for Becoming a Better Leader

Leadership Skills

Paul Keijzer August 12, 2020 One of the most often-asked questions about leadership is: Are leaders born or made? Research suggests that leadership is about one-third born and two-thirds made. No matter which industry do you belong to – business, sports, politics or some other – the ability to effectively motivate and lead a group … Continue reading Great Leaders are Made, Not Born: 4 Strategies for Becoming a Better Leader →

3 Risks Every Leader Should Take

Risk Management

Paul Keijzer August 13, 2020 Nearly every choice that you make in your life or in business involves some level of risk. Oftentimes, you are confronted with small risks that present limited potential downside. Other times, you face big risks that may offer big rewards depending on whether you take them smartly or play it … Continue reading 3 Risks Every Leader Should Take →

CAL vs. PAL – Which Agile Leader Training Should You Take?

Leadership Transformation

Anthony Mersino August 5, 2020 One thing that is critical for a successful Agile Transformation is training at all levels, especially agile leader training. Unfortunately, many leaders don’t believe they need training, even though I insist that they do! The two main leader offerings are the CAL and the PAL. Sounds friendly enough, right? Scrum … Continue reading CAL vs. PAL – Which Agile Leader Training Should You Take? →

Techniques for Being a Mindful Leader

Leadership Skills

Jessica Welch July 22, 2020 Every part of the world feels a little…okay, a lot…chaotic right now. You aren’t alone there. It’s easy to become overwhelmed and feel like everything is out of your control. I’m talking about the world of business, but right now that probably applies to personal lives as well. For some … Continue reading Techniques for Being a Mindful Leader →

6 Ways to Be an Understanding and Supportive Leader as You Manage a Contact Center Team During a National Cultural Movement

Contact Center

Veronica Krieg July 13, 2020 Author’s note: We realize racism both in and out of the workplace is an extremely difficult topic and a complex subject to approach. But, its difficulty does not give us permission to disengage. At Sharpen, we believe in equality for all people. We’re working to bring those values into an … Continue reading 6 Ways to Be an Understanding and Supportive Leader as You Manage a Contact Center Team During a National Cultural Movement →

How to Position Yourself as an Industry Leader (3 Tips)

Leadership Skills

Chris Christoff July 8, 2020 When you start a new business, it’s common to look for ways to position yourself as an influencer in your niche. To succeed in any industry, you need to prove your worth as a leader who offers value to your community. But what is a thought leader? In recent years, … Continue reading How to Position Yourself as an Industry Leader (3 Tips) →

10 Cash Flow Management Tips Every Startup Leader Needs to Drive Growth

Cash Flow

Erika Giles July 6, 2020 Cash flow is something every startup and small business should prioritize. Business owners need to be proactive about their finances regardless of what the market is like. Depending on how you manage cash flow, you can either grow your business or cause it to fall. There are simple ways to … Continue reading 10 Cash Flow Management Tips Every Startup Leader Needs to Drive Growth →

Promoted From Peer to Leader? 4 Ways to Make a Smooth Transition

Management Skills

Paul Keijzer — June 12, 2020 Becoming the boss is an exciting transition, but it can be a tricky one – and if you’re making a move from being a peer to leader, just the thought of managing your office buddies can be nerve-wracking. This is because workplace friendships take a completely different turn when … Continue reading Promoted From Peer to Leader? 4 Ways to Make a Smooth Transition →

How to Be a Courageous Leader in the Post-Pandemic Era

Leadership Skills

Merilee Kern — June 5, 2020 3 must-have traits for courageous leadership in today’s workplace While some contest, or outright refute, whether or not former British Prime Minister Winston Churchill famously said “success is not final, failure is not fatal: It is the courage to continue that counts,” the power of that statement looms large … Continue reading How to Be a Courageous Leader in the Post-Pandemic Era →