by Suzanna Colberg April 1, 2016April 1, 2016 Your call center agents drive a great deal of your business’s success. In recent years, you’ve probably noticed less-than-stellar customer service interactions can go viral in a matter of hours. But when customer service goes right, the results can be seen everywhere from your profit margins to … Continue reading 3 Types of Call Center Agent Applicants You Shouldn’t Hire
by Brenda Do February 26, 2016February 26, 2016 When you have a role to fill, you probably want to fill it quickly, and with the right person. Do it, and it’s like achieving the holy grail of hiring. But if you’ve ever hired anyone, you know it’s tough to do. It’s not completely because of … Continue reading Hire Right or Hire Fast? 4 Tips to Achieve Both
by Suzanna Colberg February 23, 2016February 23, 2016 When it comes to the interview process, we all want to believe our judge of character will be a good enough predictor to peg candidates who will succeed and even flourish in our organizations. It’s natural to feel that by interacting with someone directly, you’re going to … Continue reading How to Use the Right Interview Process to Avoid the Wrong Hire
by Personal Branding Blog February 20, 2016February 20, 2016 When your business is just getting off the ground, it’s often just you and your partners burning both the midnight oil and the candle at both ends. Once you’re going somewhere, it can be a great learning experience to handle all components of business operations — … Continue reading 5 Professionals to Hire to Grow Your Business
by Jacob Shriar January 28, 2016 Follow @jacobshriarJanuary 28, 2016 Companies spend an immense amount of time and money on recruiting, and often don’t get the results they were looking for. We put together 12 statistics that are sure to change the way you approach recruiting. Free Bonus: Download our eBook about how to improve … Continue reading 12 Recruiting Stats That Will Change The Way You Hire [Infographic]
by Daniel James January 22, 2016 Follow @FurstPersonJanuary 22, 2016 Everyone has that one golden metric they use when it comes to measuring employee performance, so what’s yours? If you’re like most organizations then your answer will sound something like this: our most important metric when measuring employee performance is quality of hire. And you’re … Continue reading 2 Challenges to Optimizing Your Quality of Hire Metric
by Irene McConnell January 9, 2016January 9, 2016 A traditional résumé, by itself, is quite unlikely to get you noticed in 2016. This is the main reason you need to move on – to personal brands, digital content strategies and paid social media campaigns – if you want to remain competitive in the modern job market. Yep: … Continue reading Why You Should Never Hire A Professional Résumé Writer.
by Daniel James January 8, 2016 Follow @FurstPersonJanuary 8, 2016 2016 is here, and that means companies are evaluating what they’re looking for in current talent acquisition efforts. LinkedIn’s annual Global Recruiting Trends report highlighted some of the key areas that companies are looking to improve upon, invest in, and refine this year. In the … Continue reading 2016 Report Shows the Importance in Employer Brand, Quality of Hire
by Scott Lambert December 22, 2015 Follow @xcellimarkDecember 22, 2015 Are you thinking about hiring marketing staff for your business? As your company looks to cultivate new prospects, it’s natural to consider adding inbound marketing specialists to your team. Hiring new team members to execute complicated marketing projects isn’t always a slam dunk. In fact, … Continue reading Hire or Outsource? 7 Benefits of a Digital Agency
by Laura Donovan December 18, 2015 Follow @thewordproDecember 18, 2015 Pew Research Center recently published their results comparing Social Media usage over the last 10 years. Their results reveal just how much social networking sites have affected our lives. In 2005, only 7% of Americans were using social networking, and most of them were youngsters. … Continue reading Why it is Important to Hire the Right Social Media Marketing Professional
