Katie CooperApril 20, 2015 When you’ve worked hard to build and maintain your brand, it’s easy to become emotionally attached to your work. However, it’s also incredibly important to leave that emotion at the door when dealing with customer complaints, especially when left on social media channels like Facebook. Over the years, social media platforms … Continue reading Managing The Negatives: 5 Tips For Handling Customer Complaints On Social
Dean KeipertApril 13, 2015 It’s the situation you want to avoid at all costs, but it happens. You step into your office in the morning, click on the computer, and start roaming through your online mentions. Everything looks great, but then all of a sudden, your stomach drops as you start reading through a review … Continue reading Tips For Handling Negative Reviews And Comments
BusinessVibesMarch 12, 2015 We all have them, or know about them – the deadbeat client who won’t pay up. You’ve been bugging them and bugging them, and you’re about to throw your hands up in the air and send them a collection letter (if you haven’t already). Why won’t people just pay their bills? Here’s … Continue reading Invoice Payments: Handling the 4 Types of Late Paying Clients
