Tag Archives: Data

Marketing owns customer data and the risks that come with it

Most teams can’t fully map where their customer data lives. That blind spot creates operational and legal consequences marketers can’t ignore. By Vladimir Ceric   February 12, 2026   A marketer today isn’t just someone who understands the customer, the product and the market, and can creatively launch campaigns that acquire new customers. To succeed, … Continue reading Marketing owns customer data and the risks that come with it →

Anthropic has vowed to pay for electricity price hikes from its data centers. Its plan is short on details

February 12, 2026 Anthropic has vowed to pay for electricity price hikes from its data centers. Its plan is short on details BY Kristin Toussaint If you live near an AI data center, you may already be seeing higher electricity bills. But if that data center is for Anthropic, the AI company now says it will … Continue reading Anthropic has vowed to pay for electricity price hikes from its data centers. Its plan is short on details →

Why context matters more than data in personalization

True personalization starts with context, not attributes. See how scenario-based design bridges behavioral segments and real-world customer needs. By Katie Templin   February 9, 2026   Personalization is often treated like a data problem. Do you have enough attributes? Are your segments sophisticated enough? Is your tech stack capable of supporting it? While those questions … Continue reading Why context matters more than data in personalization →

Amazon discovered a ‘high volume’ of CSAM in its AI training data but isn’t saying where it came from

  Amazon discovered a ‘high volume’ of CSAM in its AI training data but isn’t saying where it came from The company’s reports were “inactionable,” according to a child safety organization. Anna Washenko   UpdatedFri, January 30, 2026 Reuters / REUTERS The National Center for Missing and Exploited Children said it received more than 1 … Continue reading Amazon discovered a ‘high volume’ of CSAM in its AI training data but isn’t saying where it came from →

Verizon outage: Voice and data services down for many customers

  Verizon says its service is back after a 10-hour outage Verizon customers’ issues appeared to be concentrated in the eastern United States. Ian Carlos Campbell UpdatedThu, January 15, 2026 Smith Collection/Gado via Getty Images Verizon’s network is experiencing technical issues that are impacting calls and wireless data. Verizon customers on X have reported seeing … Continue reading Verizon outage: Voice and data services down for many customers →

The myth of brand community in the age of data agency

As customers gain data agency, clean metrics stop masking the gap between engagement and commitment. By Jay Mandel    January 12, 2026   Dirty data damaged marketing — not because it was messy or incomplete, but because it trained systems to misunderstand people with confidence. Partial signals were treated as truth. Inference replaced intent. Surveillance … Continue reading The myth of brand community in the age of data agency →