Tag Archives: Contacting

How consumers are contacting brands on social media this holidays

74% of customers will be reaching out to brands over social. Here’s where they’ll be and why, according to a new Sprout Social study. Chris Wood on October 24, 2023 Chances are, brands will be hearing from customers on social this holiday season. Nearly three-quarters (74%) of consumers say they’re likely to reach out to … Continue reading How consumers are contacting brands on social media this holidays

Judge blocks federal officials from contacting tech companies

Senate appoints former NSA official as head of US cybersecurity agency   Mariella Moon   @mariella_moon A former NSA and White House official has been appointed to lead the Cybersecurity and Infrastructure Security Agency (CISA) at a time when ransomware and other kinds of cyberattacks are on the rise. The Senate has named Jen Easterly … Continue reading Judge blocks federal officials from contacting tech companies