Tag Archives: Contacting

How consumers are contacting brands on social media this holidays

74% of customers will be reaching out to brands over social. Here’s where they’ll be and why, according to a new Sprout Social study. Chris Wood on October 24, 2023 Chances are, brands will be hearing from customers on social this holiday season. Nearly three-quarters (74%) of consumers say they’re likely to reach out to … Continue reading How consumers are contacting brands on social media this holidays →

Judge blocks federal officials from contacting tech companies

Senate appoints former NSA official as head of US cybersecurity agency   Mariella Moon   @mariella_moon A former NSA and White House official has been appointed to lead the Cybersecurity and Infrastructure Security Agency (CISA) at a time when ransomware and other kinds of cyberattacks are on the rise. The Senate has named Jen Easterly … Continue reading Judge blocks federal officials from contacting tech companies →