by Paul Philp July 28, 2016 Follow @pphilpJuly 28, 2016 If you are a SaaS company looking to invest in Customer Success, one of the most important considerations is the customer per Customer Success Manager (CSM) ratio – the number of customers a CSM can support while still remaining effective. This is often a delicate … Continue reading 5 Investment Considerations for Customer Success
by Matt Osit March 28, 2016March 28, 2016 The “Buy vs. Build” battle has been raging in IT circles for quite some time, and for some manufacturers and wholesale distributors looking to invest in eCommerce software, that battle is still being fought. The advent of software as a service (SaaS) eCommerce solutions is making it … Continue reading Custom eCommerce Development vs. SaaS: Key Considerations
By Sameer Panjwani December 29th, 2015 1. Size Matters Generally, the shorter your domain name, the better. That’s because it’s easier for people to remember and type in a shorter domain than a longer one. Consider the above example, Pets.com is better than something like PetsPetEmporiumAndPuppyStore.com. 2. Corner The Market On Variations Of Your Domain If … Continue reading 7 Domain Name Considerations
by Eric Yonge November 25, 2015November 25, 2015 What does your ecommerce store have in common with a children’s book? They both communicate with words and pictures. Although you may have never thought of it in this exact way, your store is essentially narrating a story to your customers. And, the way in which you … Continue reading 3 Site Layout Considerations Proven to Increase Sales
by Muhammad Azam November 11, 2015 Follow @aagoharNovember 11, 2015 If you think that your business firm is too small to be a lucrative target for the cyber criminals, you’re mistaken! The 2014 Data Breach Investigations Study showed that 977 data breaches occurred among which 75% occurred in small business firms with less than 100 … Continue reading 5 Overlooked Security Considerations for Businesses
Chip StevensJanuary 20, 2015 For most people, your website represents a primary interface to your company – a single source for all of the information that a prospective customer might get about your products, services, and values. Your website is very important to the perception of your company, and it also drives everything from your … Continue reading 3 Website Brand Identity Considerations You Might Have Overlooked
