By Featured January 16, 2024 Riding on rapid tech development, the world of work is swelling to new heights. Traditional employee expectations are dissolving, replaced by a more fluid and dynamic landscape. With these seismic shifts, teammates are demanding greater autonomy, flexibility, and growth opportunities to match burgeoning responsibilities. Leaders, in turn, are challenged … Continue reading This is what employees need from management, according to coaches and leaders
Tag Archives: Coaches
Career coaches help executives get ahead—workers deserve coaching, too
By Christy DeSantis December 23, 2022 The beans have been spilled. Executive coaching is no longer a secret weapon for business success. Jeff Bezos, Bill Gates, and other famed CEOs have been touted in the headlines as having executive coaches. It’s no wonder why they do. Coaching is lauded for driving improvement in productivity, … Continue reading Career coaches help executives get ahead—workers deserve coaching, too
How to Grow with Positioning and Messaging for Coaches and Consultants
Wendy Marx November 25, 2021 You may have heard of brand messaging and positioning for products — but what do you do when you’re trying to sell your services as a coach or consultant? Positioning and messaging still play an important role. How? Let’s look at why positioning and messaging for coaches and consultants is … Continue reading How to Grow with Positioning and Messaging for Coaches and Consultants
What Does the Future Hold for Agile Coaches and Trainers?
Anthony Mersino April 9, 2021 I think most of us would agree that this last year has been decidedly weird and disruptive. As we mark a year since the start of the global pandemic, I wanted to get a sense of what other agile coaches were going through and what they were seeing in the … Continue reading What Does the Future Hold for Agile Coaches and Trainers?
Why Journaling is Key for Agile Coaches
Anthony Mersino February 9, 2021 6689062 / Pixabay I started the year off with a new practice. Or should I say, an old practice rejuvenated. And that practice is journaling. Journaling is a great technique for agile coaches. It provides good materials for stories, insights for performance improvement and serves as a way to make … Continue reading Why Journaling is Key for Agile Coaches
How to Coach the Coaches: What You Can Do to Improve Your Coaching Skills to Help Supervisors and Agents Boost Satisfaction in Your Contact Center
Ellen Christenberry October 22, 2020 When I worked my first customer-facing job, I was on the verge of quitting every other week. The pay and benefits were good, the hours were flexible, many of my co-workers were fun. So what was the big deal? My supervisor. While I liked my supervisor as a person, and … Continue reading How to Coach the Coaches: What You Can Do to Improve Your Coaching Skills to Help Supervisors and Agents Boost Satisfaction in Your Contact Center
Great Coaches Don’t Give Answers
Dave Brock August 20, 2020 Both managers and the people they coach often have the wrong impression of coaching. Too often, we go to our managers looking for answers. Great managers tend not to give answers. As people looking for coaching, too often we go to someone asking, “What should I be doing? Should I … Continue reading Great Coaches Don’t Give Answers
Remote Agile (Part 1): Practices & Tools for Scrum Masters, Agile Coaches, and Product Owners
Stefan Wolpers — March 20, 2020 TL; DR: Remote Agile, Part 1: Practices & Tools for Scrum Masters, Agile Coaches, and Product Owners Agile has always been about colocation, about direct communication, physical boards, and all the other haptic and analog moments to create value in the digital realm. As a Professional Scrum Trainer, I … Continue reading Remote Agile (Part 1): Practices & Tools for Scrum Masters, Agile Coaches, and Product Owners
One Shocking Thing Many Agile Coaches Are Getting Wrong
Jordan Job — December 12, 2018 Follow @jordanjob — December 12, 2018 Many Agile coaches and Scrum Masters believe they know best. They believe teams must follow a certain set of steps and do things a certain way, and if they do, those teams will be more productive, happy, and successful than ever. There’s a … Continue reading One Shocking Thing Many Agile Coaches Are Getting Wrong
Coaches Help Catapult Your Results and Success
Colleen McKenna — May 14, 2018 Follow @Colleen_Intero — May 14, 2018 rawpixel / Pixabay “I probably would not still be working this hard if it wasn’t for Sydney. Please let her know how much I appreciate her work.” I receive these types of follow-up messages quite frequently and am always grateful for our clients … Continue reading Coaches Help Catapult Your Results and Success