Sure, chatbots can cut costs, but columnist Jay Baer says before you jump on the chat bandwagon, you need to make sure you’re putting the customer first. Jay Baer on January 22, 2018 Artificial intelligence is one of the biggest buzzwords in society, and the business world is making widespread use of a practical … Continue reading Incorporating a chatbot? How to put the customer first
Mitul Makadia — January 15, 2018 Follow @mitulmakadia — January 15, 2018 I’m sure most of you must’ve interacted with a chatbot by now on Facebook Messenger. It is adopted by thousands of companies and becoming more and more popular. There are two concepts which everyone gets confused while understanding a chatbot platform, and that … Continue reading Top 10 Most Powerful Platforms to Build a Chatbot
Murray Newlands — July 31, 2017 Follow @murraynewlands — July 31, 2017 rawpixel / Pixabay Simply developing a chatbot is no longer enough. You now have to get people interacting with it. One of the biggest challenges companies are facing is discoverability. While platforms such as Facebook have created plugins that you can now add … Continue reading How To Get Thousands of Chatbot Users
Columnist Purna Virji explains why an AI-driven conversation agent can potentially be the best sales assistant you have, and provides advice for how to plan and implement your own chatbot. Purna Virji on July 21, 2017 Think back to five short years ago: Facebook IPO’d; Oxford American Dictionary named “gif” its word of the … Continue reading The name is Bot, Chatbot: How to shake up conversions with stirring conversations
Murray Newlands — June 21, 2017 Follow @murraynewlands— June 21, 2017 All the craze surrounding chatbots have made them one of the hottest topics of conversation, at least in the marketing world. Not only are they powered by incredibly innovative technology, but they also have the power to redefine the way you communicate and interact … Continue reading Top 10 User Experience Practices To Consider When Building Your Chatbot
Murray Newlands — May 28, 2017 Follow @murraynewlands— May 28, 2017 Although many people view chatbots as a direct replacement for humans, the reality is that bots are great tools that marketers and business owners can use to grow a business. Today, chatbot tool allow you to build humanized chatbots that are more likely to … Continue reading How Human Do You Want Your Chatbot To Become?
Murray Newlands — May 9, 2017 Follow @murraynewlands— May 9, 2017 The era of the chatbot is well underway, so businesses need to develop efficient chatbots to stay competitive. Chatbots have changed the way brands communicate with their target audiences, and savvy marketers are beginning to leverage bots to drive growth. Innovative platforms, such as … Continue reading How To Create An Efficient Chatbot For Your Small Business
Could Email Be The Next Chatbot? by Sean Hargrave, Staff Writer, March 22, 2017 It’s always interesting to talk with someone more active outside your region whom you might not have otherwise bumped into, had it not been Advertising Week in London this week. One discussion that I had (April 07, 2017) got me thinking … Continue reading Could Email Be The Next Chatbot? (DD)
Murray Newlands — March 2, 2017 Follow @murraynewlands— March 2, 2017 Although many applications have not yet been able to make their products easily discoverable, Facebook is taking steps to ensure it does not make the same mistake. The company’s Facebook Messenger bots piggyback on existing customer journeys through the data gathered on the platform. … Continue reading How to Make A Facebook Chatbot More Discoverable in 4 Easy Steps
The London-based company, one of the first platforms for chatbot marketing, was formerly known as BetterBrand. Barry Levine on August 25, 2016 In April, shortly after Facebook released the chatbot API for its Messenger app, BetterBrand launched what it described as the first chatbot marketing platform for brands. Today, the London-based company — now rebranded as … Continue reading Chatsuite announces new chatbot creation and management features for agencies
