Tag Archives: Caring

How to Avoid Scheduling Snafus as Holiday PTO Requests Flood in (While Still Caring for Your Team)

Ellen Christenberry November 13, 2020 For many companies, the holidays mean extra days off and hours spent with friends and family. For others, it’s the busiest time of the year. Hiring and training seasonal workers ramps up and everything is go,go,go. In fact, many contact centers see up to 10x the typical call volume during … Continue reading How to Avoid Scheduling Snafus as Holiday PTO Requests Flood in (While Still Caring for Your Team)

Why Sharing Is Caring About Media ROI

Ryan MaherJune 25, 2015 We marketers are getting better at breaking down departmental silos and sharing standardized data within our orgs. Yet, we’re still failing miserably when it comes to sharing information with our external media partners – often the primary sources of our sales pipeline. This isn’t smart marketing. We need to communicate with … Continue reading Why Sharing Is Caring About Media ROI