Peter Koning — January 13, 2020 The agile movement really has changed the way we lead our people. Giving them more freedom and autonomy to do their job often improves the quality, productivity and happiness of the people. Because knowledge workers (or highly educated people) don’t need a boss to tell them what to do, … Continue reading How Much Autonomy Should Teams Get From Their Agile Leader?
Lee Schwartz — August 13, 2019 Follow @LeeSSchwartz — August 13, 2019 Few bosses set out to be the look-over-the-shoulder type. Unfortunately, many of them find it difficult to give employees more freedom within widening parameters. Yet throughout my career, I’ve consistently found that giving workers autonomy and accountability improves company morale, corporate culture, and … Continue reading How to Strike the Best Balance Between Employee Autonomy and Accountability
Michael Gibson — July 14, 2018 — July 14, 2018 Mastery Autonomy Purpose — Synopsis Master autonomy purpose — in this article, I present a slightly different way of viewing agile maturity, through Dan Pink’s lens of Mastery, Autonomy, and Purpose; as a simple and useful way of fostering conversations and ensuring all relevant perspectives … Continue reading Agile Transformation: Mastery, Autonomy & Purpose
by Cord Himelstein February 24, 2016 Follow @mcfrecognitionFebruary 24, 2016 As a manager, engaging employees on the job is a constant search for balance. You want to praise their hard work and effort, but not make them feel too self-conscious or patronized. You want to offer incentives to motivate them, but you also want to … Continue reading The Ups and Downs of Employee Autonomy
Eric ChesterJuly 14, 2015 On-fire employees—the kind you’re perpetually attempting to hire, develop, and retain—need some latitude to make decisions in the workplace. The companies that are known for being the best places to work in their respective industries train, trust and empower their people to think and act on their own. In its 2014 Employee … Continue reading Eradicating Micromanagement: Four Steps to Building a Culture of Autonomy
Chow Li YingMarch 21, 2015 It’s hard to decide between the carrot and the stick when it comes to managing a customer service team.While it may be tempting to take on a authoritarian approach in handling your chat agents, sometimes the stricter regime doesn’t always guarantee greater success. In particular, the question of whether it … Continue reading Agent Autonomy: Choose The Carrot, Not The Stick