Tag Archives: Alexa

Amazon’s AWS outage knocked services like Alexa, Snapchat, Fortnite, Venmo and more offline

Amazon’s AWS outage on October 20 knocked services like Alexa, Snapchat, Fortnite, Venmo and more offline for hours A massive outage highlights why relying on a few companies to power much of the internet is far from ideal. Kris Holt UpdatedTue, October 21, 2025 SOPA Images via Getty Images It felt like half of the … Continue reading Amazon’s AWS outage knocked services like Alexa, Snapchat, Fortnite, Venmo and more offline

Amazon is revamping Alexa with generative AI, but it’ll cost you

June 21, 2024 Amazon is revamping Alexa with generative AI, but it’ll cost you Amazon is considering a $5 monthly fee to access the upgraded voice assistant. BY Reuters Amazon is planning a major revamp of its decade-old money-losing Alexa service to include a conversational generative AI with two tiers of service and has considered a … Continue reading Amazon is revamping Alexa with generative AI, but it’ll cost you

Generative AI just might save Siri and Alexa from oblivion

  By Ross Rubin September 01, 2023 AI that creates essays, art, and even code, rivaling human output, could obviate many time-honored professions. But it has also threatened the jobs of some nonhuman workers: specifically, voice assistants. In the mid-2010s, as Siri, Alexa, and the Google Assistant proliferated, the initial buzz rivaled the excitement over … Continue reading Generative AI just might save Siri and Alexa from oblivion

Alexa Users Seek To Reinstate Privacy Claims Over Ad Targeting

Alexa Users Seek To Reinstate Privacy Claims Over Ad Targeting by Wendy Davis  @wendyndavis, June 5, 2023 Alexa users want a federal appellate court to reinstate a privacy lawsuit claiming that Amazon targets ads to people based on their interactions with voice-controlled devices. U.S. District Court Judge Barbara Rothstein in the Western District of Washington … Continue reading Alexa Users Seek To Reinstate Privacy Claims Over Ad Targeting

Siri and Alexa may be used by protesters to attack customer support channels

Gartner report warns that virtual assistants, which are a growing part of digital customer experience, are also a weak spot. Constantine von Hoffman on March 1, 2023 “Hey Siri, lead a protest.”  Virtual assistants like Siri and Alexa, which are a growing part of the digital customer experience, from discovery via search marketing to customer … Continue reading Siri and Alexa may be used by protesters to attack customer support channels