Tag Archives: about

Three Ways To Think About Conversational Artificial Intelligence

Three Ways To Think About Conversational Artificial Intelligence by Marc Ferrentino , Op-Ed Contributor, April 1, 2019 If you’re running a business in 2019, you know consumers use a greater number and variety of technologies to search and find your information about your business. But few businesses understand how scattered their brand information is across … Continue reading Three Ways To Think About Conversational Artificial Intelligence →

Your Startup is About to Fail. Here are 20 Reasons Why [Infographic]

Larry Kim — March 31, 2019 Follow @larrykim — March 31, 2019 It’s a reality all entrepreneurs must come to terms with: the potential for failure. Over 51% of businesses will fail in their first five years (U.S. Census data), and even 25–30% of venture-backed businesses fail. If you want to innovate and put yourself … Continue reading Your Startup is About to Fail. Here are 20 Reasons Why [Infographic] →

Speech Analytics: Don’t Forget About Voice in Your Digital Enablement Strategy

Omer Minkara — March 29, 2019 Follow @omer_aberdeen — March 29, 2019 Digital enablement is almost everywhere. Nearly all recent conversations I have with customer experience (CX) executives across companies of all sizes and industries involve how they currently use digital channels (e.g., social media, video and messaging), or plan to use them to meet … Continue reading Speech Analytics: Don’t Forget About Voice in Your Digital Enablement Strategy →

Everything you Should Know About Email CTA and Adding Innovation to it

Kevin George — March 25, 2019 Follow @imkevin_monk — March 25, 2019 Whenever we ask our clients the objectives of their email campaigns, the responses are many and varied. Some say, “to sell the products”. Others say, “to provide information” or “to offer services”. All these purposes can be achieved by working on the following … Continue reading Everything you Should Know About Email CTA and Adding Innovation to it →

What a year’s worth of publisher responses can teach you about digital PR

It’s important to understand the topics each publisher wants to cover – and then how to pitch that content – to earn the best response. Domenica D’Ottavio on March 20, 2019 at 8:00 am Most marketers agree that if you can get your content in front of the eyes of journalists at mainstream online publishers, … Continue reading What a year’s worth of publisher responses can teach you about digital PR →